RIWAN HUSSEIN
Kitchener
Summary
Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within pre-determined timespan.
Overview
1
1
year of professional experience
Work History
Educator
lululemon
03.2023 - 07.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista
Starbucks
05.2022 - 07.2022
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Packaged bagels, muffins and other food items for customer purchase.
Camp Counsellor
University of Toronto
06.2023 - 09.2023
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Prepared reports for management regarding status and progress of recreational activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Monitored participation in recreational activities to provide assistance to participants.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Developed and monitored budgets for recreational activities.
Research Assistant
University of Toronto
Current
- Working with Professor Boyagoda to research background material for a book on civil discourse.
- Transcription of archival materials associated with future novel.
- Reception analysis of new books.
Education
Honours Bachelor of Arts - English Specialist
University of Toronto
06-2025
High School - undefined
Eastwood Collegiate High School
Kitchener, ON01.2017
Skills
- Critical thinking
- Excellent reading & writing skills
- Academic research skills
- Student relations
- Academic goals
- Literacy strategies
- Teaching strategies
- Relationship building
- Emotional intelligence
- Clear communication
- Group facilitation
- Cultural awareness
Timeline
Research Assistant
University of Toronto
Current
Camp Counsellor
University of Toronto
06.2023 - 09.2023
Educator
lululemon
03.2023 - 07.2023
Barista
Starbucks
05.2022 - 07.2022
High School - undefined
Eastwood Collegiate High School
Honours Bachelor of Arts - English Specialist
University of Toronto
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