Rivet Shane
North Vancouver,BC
Summary
Adept at enhancing operational efficiency and employee capabilities, assisting in Leadership Development and Facilitation Techniques at the City of Vancouver. By streamlining processes and fostering a collaborative learning environment, I significantly improved team performance and training outcomes, showcasing my mentoring abilities and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Acting Training Officer
City Of Vancouver
Vancouver
07.2021 - Current
- Identified training needs and planned classes accordingly.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
Peer Councilor
Loon Lake Resiliency Program
Vancouver
05.2019 - Current
- Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
- Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
- Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
- Mentored new Peer Support Leaders, providing guidance and sharing best practices to ensure their success in the role.
- Increased participant engagement through tailored support sessions based on individual needs and goals.
Lieutenant
City Of Vancouver
Vancouver, BC
05.2002 - Current
- Facilitated meetings that encouraged open dialogue between team members, fostering collaboration and idea-sharing among colleagues.
- Provided support during critical situations or emergencies when needed while maintaining composure under pressure.
- Established clear expectations for staff members through effective communication and goal setting techniques.
Education
NFPA 1001&1002
Oklahoma State University
Stillwater Oklahoma05.2000
Skills
- Mentoring abilities
- Facilitation Techniques
- Lesson development
- Lesson Planning
- Training delivery
- Employee Mentoring
- Adult Learning Theory
- Leadership Development
- Public Speaking
- Employee Performance Reviews
- Data Entry
Languages
English
Full Professional
Timeline
Acting Training Officer
City Of Vancouver
07.2021 - Current
Peer Councilor
Loon Lake Resiliency Program
05.2019 - Current
Lieutenant
City Of Vancouver
05.2002 - Current
NFPA 1001&1002
Oklahoma State University