Rivan Toma
San Diego
Summary
Analytical business professional with experience in financial services, operations management, and data-driven decision support. Skilled in operations analysis, process improvement, financial analysis, and stakeholder coordination across banking, energy programs, and small business operations. Currently pursuing professional development in Project Management (PMP) and studying Model-Based Systems Engineering (MBSE) to support management analysis and project execution in complex technical environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Relationship Banker
Comerica Bank
San Diego, CA
07.2025 - Current
- Manage client banking relationships while ensuring regulatory compliance and operational accuracy.
- Analyze financial profiles to align banking products with client needs and support branch performance goals.
- Collaborate with internal teams to maintain efficient branch operations and high service standards.
Bank Teller
Wells Fargo
El Cajon, CA
10.2024 - 07.2025
- Processed high-volume financial transactions while maintaining strict compliance and accuracy standards.
- Assisted customers with account services, product information, and daily banking needs.
Business Operations Analyst
Alfinjan Mediterranean Restaurant
San Diego, CA
02.2023 - 09.2024
- Directed daily business operations including staffing, budgeting, vendor coordination, and service performance.
- Implemented operational procedures and cost controls to improve efficiency and profitability.
- Family owned Restaurant
Energy Programs Intern
Center for Community Energy
San Diego, CA
06.2024 - 08.2024
- Conducted research and data analysis on renewable energy initiatives including solar adoption and EV infrastructure.
- Assisted with documentation, reporting, and community engagement projects.
Innovation Manager
UC San Diego Start-Up Basement
San Diego, CA
09.2022 - 06.2023
- Coordinated startup mentorship programs, workshops, and partnerships supporting early-stage founders.
Manager
Albertsons
San Diego, CA
02.2018 - 09.2022
- Led team to achieve operational goals through effective resource management and process optimization.
- Developed training programs to enhance staff skills and improve customer service quality.
- Streamlined inventory management processes, reducing discrepancies and enhancing stock accuracy.
Education
Bachelor of Science - International Business
University of California, San Diego
San Diego, CA06-2024
Associate Degree - Business Administration
Cuyamaca College
06-2021
Skills
- Operations Analysis
- Process Improvement
- Cost & Financial Analysis
- Data Analytics
- Operational Reporting
- Technical Documentation
- Project Coordination
- Microsoft Excel, Word, PowerPoint
- Stakeholder Communication
Accomplishments
Strategic Market Research – AvalonBay Communities, Inc
Aug 2023 - Dec 2023
Conducted an in-depth market and competitive analysis on AvalonBay Communities, Inc., a leading real estate investment trust (REIT), as part of the Rady School Of Management Course MGT 181 - Enterprise Strategy at the University of California San Diego
Key Contributions:
• Researched AvalonBay’s market strategy, pricing models, and leasing performance.
• Applied PESTLE analysis, SWOT framework, and Porter’s Five Forces to assess AvalonBay’s competitive positioning and expansion strategy.
• Provided data-driven recommendations on leasing optimization, sustainability initiatives, and customer experience enhancements.
Certification
- Project Management Professional (PMP) — In Progress
- Model-Based Systems Engineering (MBSE) — Independent Study
- Microsoft Certified: Power Platform Fundamentals (PL-900) - In Progress
Languages
English
Arabic
Sureth - Neo-Aramaic
Timeline
Relationship Banker
Comerica Bank
07.2025 - Current
Bank Teller
Wells Fargo
10.2024 - 07.2025
Energy Programs Intern
Center for Community Energy
06.2024 - 08.2024
Business Operations Analyst
Alfinjan Mediterranean Restaurant
02.2023 - 09.2024
Innovation Manager
UC San Diego Start-Up Basement
09.2022 - 06.2023
Manager
Albertsons
02.2018 - 09.2022
Bachelor of Science - International Business
University of California, San Diego
Associate Degree - Business Administration
Cuyamaca College