Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rivaa Jariwala

Surrey,Canada

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Day to Day Grocery and Produce
05.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer’s needs
  • Acted as part time cashier and performed accurate and fast sales transactions
  • Worked to ensure a pleasant shopping experience with offering recommendations of new items
  • Helped in resolving customer issues when needed

Sales Associate

Reliance Trends
02.2023 - 08.2023
  • Responded to client inquiries via phone and in person, addressing and resolving concerns in a timely and effective manner
  • Provided polite and professional assistance to ensure customer satisfaction
  • Demonstrated product knowledge and provided customer suggestions, resulting in improved sales and client loyalty
  • Provide product information, pricing, and availability to customers
  • Accepted payments and acted as a part time cashier when needed

Customer Service Representative

D-mart
07.2022 - 12.2022
  • Maintained an organized and clean store environment
  • Assisted with inventory management and restocking
  • Handled escalated issues and provided effective solutions for the same
  • Collaborated with cross-functional teams to resolve customer issues

Education

Bachelor of Science - Biological Sciences

Simon Fraser University
Burnaby, BC
05-2028

Higher Secondary Education - Science (Biology)

Prakash Junior College of Science And Commerce
Mumbai, Maharashtra
05.2022

Skills

  • Active Listening
  • Attention to Detail
  • Adaptability
  • Time Management
  • Leadership Skills
  • Communication Skills
  • Building Customer Loyalty
  • Conflict Resolving
  • Presentation Skills
  • Product Knowledge
  • MS Excel, MS Word, MS PowerPoint

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
French
Limited Working

Timeline

Customer Service Representative

Day to Day Grocery and Produce
05.2024 - 10.2024

Sales Associate

Reliance Trends
02.2023 - 08.2023

Customer Service Representative

D-mart
07.2022 - 12.2022

Bachelor of Science - Biological Sciences

Simon Fraser University

Higher Secondary Education - Science (Biology)

Prakash Junior College of Science And Commerce

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Rivaa Jariwala