Ritwik Singh
Toronto,Ontario
Summary
Motivated and detail-oriented Supply Chain Management graduate with strong competencies in sales, operations, and customer service. Practical internship experience complemented by a robust foundation in Marketing. Seeking to leverage these skills to contribute to sales growth, operational efficiency, and customer satisfaction in a dynamic, forward-thinking organization.
Overview
2
2
years of professional experience
Work History
Logistics Associate
Rightways
Pune, Maharashtra
01.2021 - 09.2021
- Managed paperwork and necessary information required for client shipments.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Prioritized work based on business demands and freight delivery times.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Liaised with internal and external customers to drive timely delivery of goods and orders.
Sales and Marketing Intern
Tenneco Automotive
, India
06.2020 - 09.2021
- Delivered superior customer service, effectively managing issues and ensuring optimum customer satisfaction
- Worked collaboratively with the operations team to exceed project goals and optimize operational efficiency
- Contributed to sales strategies and assisted in executing sales plans to meet and exceed sales targets.
- Investigated market conditions to identify priority needs and seek out growth opportunities.
- Developed positive relationships with new and existing customers, leading to increased sales opportunities.
Marketing Assistant
Botree.Inc
, India
01.2020 - 06.2020
- Maintained and organized operational and marketing records, streamlining access and enhancing operational efficiency
- Adapted to changes based on feedback, promoting continuous improvement in operational processes
- Presented market research findings in concise reports, providing actionable insights for sales strategies and operational improvements.
Education
BBA - International Business
Maharashtra Institute of Technology
04.2023
Supply Chain Management
Seneca College of Applied Arts And Technology
North York, ON04.2023
Marketing Management
Seneca College
04.2022
College certificate in AI -
Singapore Management University
04.2020
College certificate in Marketing -
Macquarie University
College certificate in Entrepreneurship -
VU university
Skills
- Microsoft Office
- Communication Skills
- Problem Solving
- Analytical
- Project Management
- Customer Service
- Materials Handling
- Contract Negotiation
- Decision-Making
- Shipping and Receiving
- Supply Chain Operations
Timeline
Logistics Associate
Rightways
01.2021 - 09.2021
Sales and Marketing Intern
Tenneco Automotive
06.2020 - 09.2021
Marketing Assistant
Botree.Inc
01.2020 - 06.2020
BBA - International Business
Maharashtra Institute of Technology
Supply Chain Management
Seneca College of Applied Arts And Technology
Marketing Management
Seneca College
College certificate in AI -
Singapore Management University
College certificate in Marketing -
Macquarie University
College certificate in Entrepreneurship -
VU university
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