RITURAJ SINGH
Brampton,Canada
Summary
Forklift Operator with expertise in inventory management and safety compliance at Graphic Transportation Inc. Enhanced operational efficiency and consistently met handling targets. Strong communicator skilled in problem-solving and customer service, ensuring effective shipping and receiving processes while upholding workplace safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Forklift Operator
Graphic Transportation Inc.
Brampton, Canada
06.2022 - 09.2024
- Operated forklifts to load, unload, and transport goods across warehouse zones safely.
- Maintained precise inventory records, optimizing storage systems for improved efficiency.
- Supported shipping and receiving operations, consistently meeting daily handling targets.
- Complied with workplace safety procedures and upheld company standards.
Customer Care Representative
BITTS
Mississauga, Canada
01.2021 - 05.2022
- Acted as primary contact for customer inquiries through phone, email, and fax.
- Resolved shipment, returns, and product issues swiftly, enhancing customer satisfaction.
- Documented all interactions in CRM systems and escalated complex concerns effectively.
- Maintained comprehensive product knowledge to assist cross-functional teams with follow-ups.
Education
Associate of Science - Biology
Langara College
Vancouver, BC05.2021
Medical Stream -
Triple M Public School
India01.2017
Skills
- Forklift operation and warehouse safety
- Inventory management
- Shipping and receiving
- Customer service and resolution
- Communication skills
- Telesales and order management
- Problem solving
- OSHA compliance
- Time management
- Equipment maintenance
- MS Office and CRM proficiency
- Load planning
- Safety compliance
- Data entry
Projected Tasks.
- Picked customer order items and packaged them accurately for same-day shipping.
- Loaded outbound trailers with products, ensuring safe and organized stacking.
- Unloaded shipments from suppliers, checking for accuracy, quality, and damage.
- Frequently moved packages weighing up to 50 - 70 lbs.
- Comfortable on warehouse equipment at heights up to 30 feet.
Certification
- First Aid CPR Certification from Canadian Red Cross.
- Forklift Operator License.
- Food Safety Handling License.
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Timeline
Forklift Operator
Graphic Transportation Inc.
06.2022 - 09.2024
Customer Care Representative
BITTS
01.2021 - 05.2022
Associate of Science - Biology
Langara College
Medical Stream -
Triple M Public School
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