Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rituparn Raghuvanshi

Halifax,NS

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's
04.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Team Leader

Cardinal Couriers
11.2021 - 03.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Sales Representative

Gus Designs
12.2020 - 10.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, ON
03.2022

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Training and mentoring
  • Relationship Building
  • Team Development
  • Documentation And Reporting
  • Inventory controls
  • Customer Service
  • Problem-Solving
  • Critical Thinking

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Shift Manager

McDonald's
04.2023 - Current

Team Leader

Cardinal Couriers
11.2021 - 03.2023

Sales Representative

Gus Designs
12.2020 - 10.2021

High School Diploma -

Seneca College of Applied Arts And Technology
Rituparn Raghuvanshi