Ritu Patel
Summary
Proven Sales Executive at Shree Ram Krishna Engineering, adept in service excellence and product knowledge, significantly boosted sales revenue through strategic customer relationships and data-driven adjustments. Excelled in collaborative decision-making at DMart Store, ensuring high-quality standards in customer care. Achievements include surpassing sales goals and effectively managing critical customer complaints.
Overview
2
2
years of professional experience
Work History
Sales Executive
Shree Ram Krishna Engineering
06.2024 - 01.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Customer Care Associate
DMart Store
04.2023 - 05.2024
- Receiving customer complaints through phone, mails & website.
- Updating the complaints in the database, forwarding the complaints to concern store manager & their respective seniors.
- if complaints are critical or require any further clarification need to speak with the customers & store managers.
- weekly/ fortnightly / monthly customer complaints need to be reviewed & critical complaints need to be update in the region wise.
- Balanced multiple priorities simultaneously, ensuring timely completion of tasks without compromising quality standards.
Education
BBA - Accounting
Gujarat University
Ahmedabad, India05-2021
Skills
- Service Excellence
- Product knowledge
- Collaborative Decision-Making
- Goals and performance
Languages
English
Professional Working
Timeline
Sales Executive
Shree Ram Krishna Engineering
06.2024 - 01.2025
Customer Care Associate
DMart Store
04.2023 - 05.2024
BBA - Accounting
Gujarat University
Similar Profiles
DHARMENDRA BEHERADHARMENDRA BEHERA
Asst. Senior Master Chef at Shree Krishna Bar & ResturantAsst. Senior Master Chef at Shree Krishna Bar & Resturant
Sagar GuptaSagar Gupta
Intern at Shree Krishna Steel Industries Pvt.LtdIntern at Shree Krishna Steel Industries Pvt.Ltd
Prasad KoliPrasad Koli
Sales Associate at Shree Krishna AgencySales Associate at Shree Krishna Agency