Aman Kumar
Calgary,Canada
Summary
Detail-oriented and dedicated Food Service Supervisor with over 5 years of experience in managing food service operations, supervising staff, and ensuring high-quality food and customer service standards. Proven expertise in inventory management, training, and developing teams, maintaining compliance with health regulations, and addressing customer concerns effectively. Skilled at working in fast-paced environments and adept at fostering a welcoming and inclusive workplace.
Overview
8
8
years of professional experience
Work History
Manager
Domino's Pizza
05.2019 - Current
- Supervised daily operations, ensuring adherence to quality control standards
- Trained and mentored staff on job duties, sanitation, and safety protocols
- Estimated ingredient and supply requirements, maintaining inventory accuracy
- Established and updated work schedules, ensuring optimal staff performance
- Addressed customer complaints and implemented solutions to enhance satisfaction
- Prepared budgets and cost estimates to manage expenses efficiently
Food Service Supervisor
Domino's Pizza
05.2017 - 05.2019
- Coordinated activities of food preparation staff, ensuring smooth operations
- Monitored adherence to health standards and quality control requirements
- Trained staff on sanitation and safety procedures to maintain compliance
- Managed customer inquiries, complaints, and special requests effectively
- Conducted inventories and maintained records of stock, repairs, sales, and wastage
Education
Post-Diploma Certificate - Health and Human Services Management
Bow Valley College
Calgary, AB12.2017
Skills
- Supervision and team coordination
- Sanitation and safety compliance
- Inventory management and record-keeping
- Customer service and complaint resolution
- Budgeting and cost estimation
- Work schedule planning and staff training
- Effective communication and adaptability
- Problem-solving under pressure
Additional Information
Supportive and inclusive leader, welcoming diverse employees, including newcomers, youth, Indigenous peoples, mature workers, and visible minorities.
Committed to fostering a culturally competent workplace through ongoing training and awareness initiatives.
Timeline
Manager
Domino's Pizza
05.2019 - Current
Food Service Supervisor
Domino's Pizza
05.2017 - 05.2019
Post-Diploma Certificate - Health and Human Services Management
Bow Valley College
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