Ritu
Whistler,BC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Store Associate
Chalo Freshco
12.2024 - 04.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Answered questions about store policies and addressed customer concerns.
- Participated in training sessions to stay updated on product information and company policies.
Store Associate
Wallmart
04.2024 - 11.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
Store Associate
Dollarama
08.2023 - 03.2024
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained clean and inviting store environment, encouraging longer visits from customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
BBA -
DELHI INSTITUTE OF MANAGEMENT STUDIES
India06-2015
Skills
- Team collaboration
- Customer assistance
- Product display
- Customer service
- Product support
- Problem-solving acumen
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Store Associate
Chalo Freshco
12.2024 - 04.2025
Store Associate
Wallmart
04.2024 - 11.2024
Store Associate
Dollarama
08.2023 - 03.2024
BBA -
DELHI INSTITUTE OF MANAGEMENT STUDIES
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