Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ritu .

Vancouver,BC

Summary

Proven Operations Manager with a track record of enhancing efficiency for Marks Work Warehouse through strategic process improvements and organizational management. Skilled in financial management and fostering customer retention, demonstrated by leading teams to exceed performance goals. Excels in data analysis and performance monitoring, ensuring operational excellence and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Manager

Marks Work Warehouse
05.2021 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Finance Manager

WEAA INDIA AWARDS
04.2020 - 03.2021
  • Created organizational structures to improve accounting and finance functions.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.

Accountant

Aarya and Associates
08.2017 - 11.2019
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Reviewed business operations and obligations to help organization function at acceptable level.

Education

Master Of Arts - Economics

Panjab University
Chandigarh
09.2020

Bachrlor Of Commerce - Economics

Panjab University
Chandigarh
06.2017

Skills

  • Performance reporting
  • Performance monitoring
  • Organizational Management
  • Health and safety compliance
  • Financial Management
  • Customer Retention
  • Inventory Management
  • Marketing
  • Business Planning
  • Data Analysis
  • Customer Service

Certification

Early Childhood Educaror Assistant

The Coaching Habit by Michael Bungay Stainer

Retail Customer Service Management

Coaching and Developing Employees

Holding your Team Accountable

Building Accountability into your Culture

Holding yourself Accountable

Timeline

Operations Manager

Marks Work Warehouse
05.2021 - Current

Finance Manager

WEAA INDIA AWARDS
04.2020 - 03.2021

Accountant

Aarya and Associates
08.2017 - 11.2019

Master Of Arts - Economics

Panjab University

Bachrlor Of Commerce - Economics

Panjab University

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Ritu .