Ritta Yamin
Vancouver,Canada
Summary
Overview
9
9
years of professional experience
Work History
Patient Services Volunteer
St. Paul's Hospital
2024.07 - Current
- Provided emotional support to patients undergoing treatment, fostering a comforting and supportive environment.
- Assisted in improving the overall patient experience by offering empathetic support and active listening during interactions.
Vice President Internal
WUSC
2024.07 - Current
Cashier
Dean’s no frills
2021.10 - 2024.07
- Cashier/ Cash Office
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Manager
mobile shop Habib Cell
2019.08 - 2021.07
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Promoter
Kasatly chtaura
2016.01 - 2016.05
- Provided product samples, coupons and informational brochures to persuade people to buy products.
Education
Bachelor of Arts - Psychology
UBC
Vancouver, BC04.2026
High School Diploma -
CIT
Lebanon, Beirut06.2018
Skills
- Intercultural Communication: Strong ability to engage with and support students from diverse cultural backgrounds.
- Organizational Skills: Highly organized with the ability to prioritize tasks and manage multiple projects simultaneously.
- Equity, Diversity, and Inclusion: Strong understanding and application of equity, diversity, and inclusion principles in professional settings.
- Team Collaboration: Ability to work independently as well as part of a team, demonstrating initiative and leadership.
- Languages: Arabic, French, English
Timeline
Patient Services Volunteer
St. Paul's Hospital
2024.07 - Current
Vice President Internal
WUSC
2024.07 - Current
Cashier
Dean’s no frills
2021.10 - 2024.07
Manager
mobile shop Habib Cell
2019.08 - 2021.07
Promoter
Kasatly chtaura
2016.01 - 2016.05
Bachelor of Arts - Psychology
UBC
High School Diploma -
CIT
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