Ritja Rana

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

> Member of computing team in college
> Solving issue related to computing id of
SFU, connecting to SFU library and other software issues.
> Used critical thinking to break down problems, evaluate solutions and make decisions.

• Examined, categorized, and sorted incoming documents.
• Reviewed files to check for complete and accurate information
• Organized and filed loose-leaf paperwork and documentation.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

• Operated cash register collected payments and provided accurate change
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity
• Worked closely with front-end staff to assist customers.

• Enhanced student orientation experience by creating and implementing engaging activities.
• Served as a resource for incoming students, answering questions and addressing concerns about university life.
• Coordinated social activities during the orientation period for an enjoyable introduction to campus culture.
• Managed check-in processes at orientation events, ensuring accurate attendance records were maintained.
• Educated incoming students on university policies, procedures, and expectations regarding academics and behavior.
• Delivered informative presentations on various topics related to college success during orientation sessions.