Ritish Sharma
Brampton,ON
Summary
Dynamic professional with a proven track record in security and customer service, notably at Allied Universal. Skilled in CCTV surveillance and delivering exceptional customer service, I excel in identifying and mitigating risks while enhancing customer engagement. Demonstrated success in improving security protocols and customer satisfaction.
Experienced with risk assessment, security procedures, and theft prevention. Utilizes keen observational skills to detect and deter suspicious activities. Track record of maintaining safety and minimizing losses through effective communication and quick response.
Overview
4
4
years of professional experience
Work History
Loss Prevention Officer
Blackbird Security
Etobicoke, ON
02.2024 - 09.2024
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
Security Officer
Allied universal
Mississauga, Ontario
02.2023 - 01.2024
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Monitored surveillance cameras and responded to suspicious activity.
Ramp Agent
Menzies Aviation
Toronto, Ontario
07.2022 - 02.2023
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Worked in various weather conditions to ensure continuous airport operations.
Sales Associate
OSL Direct - Bell Authorized Agent
Bradford, Ontario
10.2021 - 07.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Security Officer
Paragon security
Brampton, Ontario
01.2021 - 09.2021
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
Education
High School Diploma -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12-2021
Skills
- Report writing
- Detail-oriented
- Electronic surveillance
- Staff management
- Strategic planning
- Work coordination
Languages
English
Timeline
Loss Prevention Officer
Blackbird Security
02.2024 - 09.2024
Security Officer
Allied universal
02.2023 - 01.2024
Ramp Agent
Menzies Aviation
07.2022 - 02.2023
Sales Associate
OSL Direct - Bell Authorized Agent
10.2021 - 07.2022
Security Officer
Paragon security
01.2021 - 09.2021
High School Diploma -
Cambrian College of Applied Arts And Technology