Ritish Rajput
Greater Sudbury,ON
Summary
Experienced supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist large number of customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
Greater Sudbury, ON
05.2020 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Established and managed team schedules and shift assignments.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Restaurant Team Member
Tim Hortons
Greater Sudbury, ON
03.2019 - 04.2020
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items. Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Education
Associate of Arts - Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04.2020
High School Diploma -
Apeejay School
Jalandhar, Punjab03.2018
Skills
- Staff supervision
- Menu Development
- Quality assurance understanding
- Relationship development
- Employee training
- Schedule Coordination
- Inventory management
- Team management
Certification
- ServSafe
- First Aid/CPR Certified
Timeline
Food Service Supervisor
Tim Hortons
05.2020 - Current
Restaurant Team Member
Tim Hortons
03.2019 - 04.2020
Associate of Arts - Business
Cambrian College of Applied Arts And Technology
High School Diploma -
Apeejay School
- ServSafe
- First Aid/CPR Certified
Similar Profiles
RAVI KUMAR RAJAKRAVI KUMAR RAJAK
Baker/Team Member at Tim HortonsBaker/Team Member at Tim Hortons
Marina McNerneyMarina McNerney
Crew Member at Tim HortonsCrew Member at Tim Hortons
Amanpreet Kaur DhaliwalAmanpreet Kaur Dhaliwal
Manager at Tim HortonsManager at Tim Hortons