Ritil Gupta
Brampton,ON
Summary
Capable Logistics Manager knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
4
4
years of professional experience
Work History
Logistics Manager
Cross Miles Logistics
07.2022 - Current
- Monitored logistics performance and identified improvement opportunities.
- Created and enforced policies and procedures for entire logistics team.
- Led and managed projects to support logistics efforts and plans.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
Amazon Dispatcher
Myle Logistics
12.2022 - 06.2023
- Utilized various software systems to facilitate movement, planning and scheduling.
- Kept detailed and updated records of calls in physical and electronic databases.
- Supervised driver dispatching, route planning and vehicle tracking for over 40 drivers.
- Managed daily delivery and work schedules to maximize coverage.
- Tracked changes in computer system to keep records current and accurate.
Operations Manager
Shippie
04.2022 - 07.2022
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Managed scheduling, training.
- Assigning and dispatching the orders.
- Maintaining and creating processes to increase productivity in Sorting and Delivering the packages.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Shipping Coordinator
Mevotech
11.2021 - 02.2022
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
Delivery Driver
Amazon
11.2020 - 10.2021
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
Forklift Operator
MEC
05.2019 - 02.2020
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Education
Electomechanical Technician -
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON12.2019
Skills
- Fleet Dispatch
- Proficient in most of Delivery Software's in the market
- Product Management
- Work Delegation
- Logistics Oversight
- Logistics Management
- Strategic Initiatives
- Vendor Relationship Management
- Customs Compliance
- Route Optimization
- Web-Based Logistics Information Systems
Timeline
Amazon Dispatcher
Myle Logistics
12.2022 - 06.2023
Logistics Manager
Cross Miles Logistics
07.2022 - Current
Operations Manager
Shippie
04.2022 - 07.2022
Shipping Coordinator
Mevotech
11.2021 - 02.2022
Delivery Driver
Amazon
11.2020 - 10.2021
Forklift Operator
MEC
05.2019 - 02.2020
Electomechanical Technician -
Sheridan College Institute of Technology And Advanced Learning
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