Summary
Overview
Work History
Education
Skills
Availability
Certification
Timeline
Generic

Ritika Giri Goswami

North York,ON

Summary

Willingness to Learn Can Work with Team and also as a Team Leader to bring the best out of everything To enhance my knowledge skill and experience by getting involved in challenging work environment and utilize them for personal and organizational growth to the best of my ability Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
4
4
Certificates

Work History

Client Services Manager

Ritiriwaz Productions
New Delhi, Delhi
12.2019 - 12.2021
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Established performance and service goals and held associates accountable for individual performance.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.

Education

10th -

CBSE Board- Kendriya Vidyalaya
01.2011 - 01.2012

12th - undefined

Kendriya Vidyalaya
01.2013 - 01.2014

Bachelors of Arts - Journalism and Mass communication

Guru Gobind Singh Indraprastha University
01.2016 - 01.2019

Post-Degree Certificate - Public Relations

York University
Toronto, ON
01.2023 - Current

Skills

Hard Working and Dedicationundefined

Availability

Monday        13:00-23:00
Tuesday        13:00-23:00
Wednesday  13:00-23:00
Thursday      13:00-23:00
Friday           08:00-23:00
Saturday       08:00-23:00
Sunday          08:00-23:00 

Certification

EMAIL MARKETING

Timeline

Post-Degree Certificate - Public Relations

York University
01.2023 - Current

Client Services Manager

Ritiriwaz Productions
12.2019 - 12.2021

Bachelors of Arts - Journalism and Mass communication

Guru Gobind Singh Indraprastha University
01.2016 - 01.2019

12th - undefined

Kendriya Vidyalaya
01.2013 - 01.2014

10th -

CBSE Board- Kendriya Vidyalaya
01.2011 - 01.2012
Ritika Giri Goswami