Ritika Giri Goswami
North York,ON
Summary
Willingness to Learn Can Work with Team and also as a Team Leader to bring the best out of everything To enhance my knowledge skill and experience by getting involved in challenging work environment and utilize them for personal and organizational growth to the best of my ability Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
4
4
Certificates
Work History
Client Services Manager
Ritiriwaz Productions
New Delhi, Delhi
12.2019 - 12.2021
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Established performance and service goals and held associates accountable for individual performance.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Education
10th -
CBSE Board- Kendriya Vidyalaya
01.2011 - 01.2012
12th - undefined
Kendriya Vidyalaya
01.2013 - 01.2014
Bachelors of Arts - Journalism and Mass communication
Guru
Gobind Singh Indraprastha University
01.2016 - 01.2019
Post-Degree Certificate - Public Relations
York University
Toronto, ON 01.2023 - Current
Skills
Hard Working and DedicationProficient in Handling Multiple Tasks and Pressure well
Clerical support
Housekeeping requirements
Community Relations
Clerical support
Clerical support
Records Maintenance
Kitchen equipment operation
Order accuracy
Verbal and written communication
Outstanding client retention
Managing client relations
Food preparation mastery
Creative problem solving
Pantry restocking
Ingredient assembly
Sanitary food handling procedures
Availability
Monday 13:00-23:00
Tuesday 13:00-23:00
Wednesday 13:00-23:00
Thursday 13:00-23:00
Friday 08:00-23:00
Saturday 08:00-23:00
Sunday 08:00-23:00
Certification
EMAIL MARKETING
Timeline
Post-Degree Certificate - Public Relations
York University
01.2023 - Current
Client Services Manager
Ritiriwaz Productions
12.2019 - 12.2021
Bachelors of Arts - Journalism and Mass communication
Guru
Gobind Singh Indraprastha University
01.2016 - 01.2019
12th - undefined
Kendriya Vidyalaya
01.2013 - 01.2014
10th -
CBSE Board- Kendriya Vidyalaya
01.2011 - 01.2012