Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ritika

Toronto,ON

Summary

Skincare professional with strong expertise in personalized skincare treatments and product recommendations. Proven track record in achieving client satisfaction and fostering long-term relationships. Strong focus on team collaboration and adapting to changing needs. Skilled in various SKIN analysis techniques, advanced FACIAL treatments, WAXING, THREADING and customer service. Reliable and results-driven, consistently delivering high standards of care and outcomes.

Overview

4
4
years of professional experience

Work History

Department Manager

McDonald's
02.2021 - 03.2024
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Improved customer satisfaction by efficiently resolving inquiries and complaints in a timely manner.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Managed daily scheduling and staffing needs, ensuring optimal coverage during peak business hours.
  • Maintained up-to-date knowledge of industry trends, sharing insights with the team to better serve customers.

Esthetician

HERBAL BEAUTY
12.2019 - 10.2020


  • Fostered friendly, warm, and exceptional customer experience.
  • Performed WAXING, THREADING and gentle exfoliation to improve overall skin condition.
  • Welcomed clients arriving for appointments.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various FACIAL treatments for optimal skin health.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Education

Business

ST. CLAIR COLLEGE
Toronto, ON
02-2021

FASHION DESIGNING -

INTERNATIONAL INSTITUTE OF FASHON DESIGN
INDIA
09-2017

DIPLOMA - COSMETOLOGY

IBI INTERNATIONAL BEAUTY INSTITUTE
INDIA
07-2016

Skills

  • Customer Service
  • Team Supervision
  • Problem-Solving
  • Skin analysis
  • Waxing and Hair Removal
  • Hygiene and Sanitation
  • Facial treatments
  • Appointment Scheduling
  • Makeup Application
  • Pedicures and Manicures

Languages

English
Punjabi
Hindi

Timeline

Department Manager

McDonald's
02.2021 - 03.2024

Esthetician

HERBAL BEAUTY
12.2019 - 10.2020

Business

ST. CLAIR COLLEGE

FASHION DESIGNING -

INTERNATIONAL INSTITUTE OF FASHON DESIGN

DIPLOMA - COSMETOLOGY

IBI INTERNATIONAL BEAUTY INSTITUTE
Ritika