Ritika Ritika
Scarborough,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
Maharani Emporium
09.2023 - 11.2023
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
Promoter
Oppo Mobiles
02.2022 - 07.2023
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Collaborated with media representatives to optimize coverage of special events.
- Identified potential marketing opportunities to increase brand awareness.
- Scheduled appointments with potential customers for product installation.
- Collected and managed all generated leads from promoters assigned to team on daily basis.
- Worked with team to achieve sales goals for products.
- Increased sales by effectively communicating product benefits.
- Established and maintained positive relationships with customers.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
Education
Post Graduate Diploma - Commerce
Lambton College of Applied Arts And Technology
Toronto, ON05.2025
Skills
- Customer Needs Assessment
- Sales Closing
- Sales Consultation
- Client Service
- Network Development
- Product and Service Sales
- Product Promotions
- Interpersonal Communication Skills
- Sales Expertise
- Sales presentations
- Team collaboration
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Sales Representative
Maharani Emporium
09.2023 - 11.2023
Promoter
Oppo Mobiles
02.2022 - 07.2023
Post Graduate Diploma - Commerce
Lambton College of Applied Arts And Technology
Similar Profiles
RAHUL RAJEEVRAHUL RAJEEV
Digital Marketing Strategist at Freelancer - Pramod , Maharani Wedding CollectionDigital Marketing Strategist at Freelancer - Pramod , Maharani Wedding Collection
Reena Rani Reena Rani null
TGT Maths at Jeevan Jyoti Senior Secondary School Palwal, Maharani Kishori Memorial School, Hodal and otherTGT Maths at Jeevan Jyoti Senior Secondary School Palwal, Maharani Kishori Memorial School, Hodal and other
Surabhi JainSurabhi Jain
Analyst IQAC at Maharani Lakshmi Ammanni CollegeAnalyst IQAC at Maharani Lakshmi Ammanni College
Dhwani MehtaDhwani Mehta
Account Coordinator at SMS SecurityAccount Coordinator at SMS Security
SHARMIN SHIMUSHARMIN SHIMU
Casual Personal Support Worker at Venvi Donway PlaceCasual Personal Support Worker at Venvi Donway Place