Tracker 11
Ritika Nandwani
Accountancy And Administration
Surrey,BC
Summary
Energetic dental receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Dental Receptionist
Hyland Dental Centre
Surrey, BC
05.2022 - Current
- Helped patients complete necessary medical forms and documentation.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Registered and verified patient records before triage with most up-to-date information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
Sales Associate
Dynamite Inc.
Burnaby, BC
02.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Increased sales by offering advice on purchases and promoting additional products.
Receptionist
Peter Allard school of Law, UBC
Vancouver, BC
01.2022 - Current
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Scheduled and confirmed appointments and meetings for senior management team.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
Education
Master of Arts - Business
Trinity Western University
Langley, BC 01.2022 - Current
Bachelor of Arts - Commerce
MCM DAV College
Chandigarh 08.2012 - 12.2015
Post Graduate Diploma - Environmental Studies
Kurukshetra University
Kurukshetra 01.2016 - 11.2017
Skills
Dental staff support
Understanding of confidentiality laws
Proficiency in [Tracker 11 software]
Insurance billing
Planning and Coordination
Excellent Communication
Multitasking Abilities
Active Listening
Analytical and Critical Thinking
Software
MS excel
Powerpoint
MS Word
Outlook
Timeline
Dental Receptionist
Hyland Dental Centre
05.2022 - Current
Sales Associate
Dynamite Inc.
02.2022 - Current
Receptionist
Peter Allard school of Law, UBC
01.2022 - Current
Master of Arts - Business
Trinity Western University
01.2022 - Current
Post Graduate Diploma - Environmental Studies
Kurukshetra University
01.2016 - 11.2017
Bachelor of Arts - Commerce
MCM DAV College
08.2012 - 12.2015