Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
2 position Microcon and Government of punjab, Startup Fest
Work Availability
Timeline
Generic

Ritika

Vancouver,BC

Summary

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

coworker

IKEA
11.2023 - Current
  • Focusing on the customer relationship, we took steps to maximize sales, turn more visitors into customers, and quickly address their questions regarding food-related allergies.
  • Ensuring that the restaurant under my management is tidy, well-kept, hospitable, and appealing.
  • Actively engaged with clients to make them feel at home, acting upon their inquiries and suggestions; appreciated and took part in the department's action plans; in addition, I supported the supervisor's goals and objectives and ensured safety every time.

Diet Counsellor

Shreya Dietary Clinic
04.2023 - 07.2023
  • Developed precise, personalized diet plans for the patients in accordance with their health conditions, resolved and answered their questions, and provided information on the disease, its dangers, and how a disease can be detected early on and prevented.

Quality Coordinator

Paras Hospital
06.2021 - 08.2022
  • Managed the day-to-day operations of outpatient care in a pandemic.
  • Carried out the hiring process and gave the staff Training. Conducted audits across all departments to identify the underlying causes, after which Corrective action was offered.
  • Arrange the patient's records according to the given NABH standards and policy.
  • Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
  • Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
  • Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
  • Reduced non-conformances with thorough root cause analysis and effective corrective actions.
  • Ensured all products met or exceeded customer requirements through rigorous testing and inspection procedures.
  • Implemented corrective action plans to address any identified deficiencies in the manufacturing process, reducing instances of defective products reaching customers'' hands.
  • Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.

Education

Ma Leadership in Healthcare - Healthcare

Trinity Western University
03.2025

MBA - Healthcare and Hospital Management

Chitkara University
12.2022

Skills

  • Customer relation Executive Administrative Officer
  • Quality Auditor
  • Communication Skills Organisational skills
  • MS WORD, 3CX software, MS Excel, and PowerPoint
  • Management skills
  • Analysis skills
  • Critical Thinking
  • Serve It right Certificate
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service

Accomplishments

  • Supervised team of 20 staff members.
  • Achieved efficient patient outcomes during epidemic by collaborating with NGOs and improves patient outcomes by 40% and reduced TRT by 30% in emergency department by analyzing sample size of 100 patients and implementing new effective strategies and tasks.
  • Collaborated with team of physicians and non physicians in the improvement of patient outcomes.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

LANGUAGES

English
Punjabi
Hindi

2 position Microcon and Government of punjab, Startup Fest

Used a newly invented micro shaped microscope to analyze the cell anatomy for testing .

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

coworker

IKEA
11.2023 - Current

Diet Counsellor

Shreya Dietary Clinic
04.2023 - 07.2023

Quality Coordinator

Paras Hospital
06.2021 - 08.2022

MBA - Healthcare and Hospital Management

Chitkara University

Ma Leadership in Healthcare - Healthcare

Trinity Western University
Ritika