Helpful Hospitality professional driven to cultivate exceptional service. Works effectively to address patron concerns and foster loyalty. Proven success in managing complex requests with grace and efficiency.
Hi, I’m
Ritika Gupta
Surrey,BC
Summary
Overview
2
years of professional experience
Work History
Safeway
Deli Associate
08.2022 - Current
Job overview
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Jambo Grill And Paan House
Food Server
06.2022 - 08.2022
Job overview
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Documented orders accurately to track sales and properly bill guests.
Doorstep Immigration Consultancy ServicesSurrey, BC
Office Administrator
09.2021 - 05.2022
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Proficiency in MS Office and Technical knowledge.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Education
University Canada WestVancouver, BC
MBA from Business Administration
09.2023
University Overview
Skills
- Superior Organizational Skills
- Front Desk Operations
- Event Support
- Training Junior Team Members
- Maintaining Clean Work Areas
- New Product Information
- Recovery Techniques
- Telephone Etiquette
- Dynamic Communication Skills
- Proficiency in Hospitality Systems
- Managing Office Supply Inventory
- Inbound Phone Call Handling
- Time Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Timeline
Deli Associate
Safeway
08.2022 - Current
Food Server
Jambo Grill And Paan House
06.2022 - 08.2022
Office Administrator
Doorstep Immigration Consultancy Services
09.2021 - 05.2022
University Canada West
MBA from Business Administration