Ritika Chopra
Abbotsford,BC
Summary
Personable Office Administrator with the experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
6
6
years of professional experience
Work History
Office Administrator
The Acquisition Group
07.2023 - Current
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Office Administrator
Club 16 Trevor Linden Fitness
09.2022 - 06.2023
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized, facilitated and participated in community service efforts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Administrator
Nawab Motors
10.2019 - 04.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Certificate in Bookkeeping -
Centennial College of Applied Arts And Technology
Scarborough, ON08.2021
Certificate of Business Foundations -
Centennial College of Applied Arts And Technology
Scarborough, ON08.2020
High School Diploma -
Humber College
Toronto, ON05.2020
Skills
- Human Resource Management
- Office Workflow Support
- Administration and Reporting
- Office Management
- Microsoft Office
- Accounting
- Customer Relationship Management
Timeline
Office Administrator
The Acquisition Group
07.2023 - Current
Office Administrator
Club 16 Trevor Linden Fitness
09.2022 - 06.2023
Office Administrator
Nawab Motors
10.2019 - 04.2021
Certificate in Bookkeeping -
Centennial College of Applied Arts And Technology
Certificate of Business Foundations -
Centennial College of Applied Arts And Technology
High School Diploma -
Humber College
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