Ritika Chhabra

- Oversee all store operations, ensuring compliance with company policies and strategies to achieve performance goals.

Fostered a culture of excellence by leading and developing more than 15 staff members.

- Assist with merchandising, driven sales , and managing daily shipments to maintain optimal product availability.

- Deliver exceptional customer service by resolving complex issues and ensuring customer satisfaction.

- Implement and maintain visual merchandising standards in alignment with company strategy, enhancing the shopping experience.

- Ensure safety and cleanliness standards are consistently upheld throughout the store.

Executed cash control responsibilities, ensuring efficient store opening and closing.

- Provide constructive performance feedback to employees, promoting professional growth and development.

- Assign daily tasks to team members and conduct manager-on-duty duties, ensuring effective time management .

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Enhanced team performance by implementing effective training strategies and management techniques.
• Enhanced supervisory and leadership abilities by working closely with supervisor.
• Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
• Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.