Ritika Bhola
Surrey,Canada
Summary
Results-driven business consultant with over 3 years of experience in digital marketing and social media strategy. Specializes in developing data-driven initiatives that enhance brand visibility and customer engagement, leading to significant business growth. Demonstrates expertise in market analysis, content creation, and strategic planning, consistently delivering measurable outcomes. Eager to apply these skills to foster sustainable growth and maximize ROI for diverse organizations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service & Business Developer
Sugar Burst
Surrey, British Columbia
10.2024 - Current
- Boosted store traffic by 40% through exceptional customer engagement.
- Developed and implemented business strategies to increase sales and profitability.
- Reset store displays for special events and seasonal merchandise changes.
- Conducted market research to assess customer demand, pricing structures, and competitor products and services.
- Counted and balanced cashier drawers.
Website Developer
Merle Norman Day Spa
Surrey, British Columbia
10.2024 - Current
- Translated concepts into user flows, wireframes, mockups, and prototypes to promote positive, intuitive designs, site interactions, and user experiences.
- Optimized content for search engines (SEO) to increase visibility and traffic.
- Wrote using the client's personal verbiage and reading level, creating more appealing messages.
Volunteer- (Marketing) Fundraiser
UpFundraising
Vancouver, British Columbia
10.2024 - 11.2024
- I worked on the marketing and sales pitch for Hope and Healing to raise donations in Abbotsford Mall, Guildford Mall, and Tsawwassen Mall.
- Participated in meetings with senior staff members to discuss current fundraising objectives.
Digital Marketing
BoostUp Infinity
Chandigarh, India
09.2023 - 04.2024
- Conducted market research and trend analysis on various niche-based websites.
- Worked on web content writing for various Canadian clients, such as APS Security, Clin-Tech, and Prime 2000.
- Implemented digital marketing tactics including search engine optimization techniques.
Digital Marketing
Dekho Andaman
, India
09.2021 - 09.2022
- I wrote and published blog pieces on a regular schedule, according to client branding, and with good SEO practices.
- Studied target audience and business offerings to devise effective call-to-action copy.
- Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
Education
MBA -
University Canada West
Vancouver, BC12-2026
BBA - Entrepreneurship
JK Lakshmipat University
Jaipur04-2024
12th - CBSE
Sophia Girls Sr. Sec School
Kota01.2021
10th - CBSE
Sophia Girls Sr. Sec School
Kota01.2019
Skills
- Reporting writing
- Outcome accountability
- Go-to-market strategies
- Risk assessment
- Content management system
- Research and development
- Market research and analysist
- Strategic growth management
- Process improvement
- Business presentationCustomer Relationship Management (CRM)
- Business planning
- Interpersonal Communication Skills
- Networking
- Consumer Behavior Study
- Critical Thinking and Conflict Resolution
- Brand Management
- Problem-solving
- Attention to Detail
- Active listening
- Time Management
- Empathy and patience
- Process Improvement
- Adaptability and prompt response to urgency
- Digital Skills: Digital Marketing (Accenture)
- Microsoft Outlook (Excel, Word & Powerpoint)
- Google Analytics
- Google Search Console
- Google My Business
- Google Ads
- Search Engine Optimization Tools (SEO Analysis)
- Facebook, Instagram, and LinkedIn Ad campaigns
- E-Commerce
Projects
1. AIMA BIZ LAB GAME, Participated in the AIMA BizLab game, a unique business simulation that brought my learning to life practically. This interactive game allowed me to apply the theoretical concepts from my courses in a dynamic, hands-on environment. Through the AIMA BizLab game, I made strategic decisions, managed business operations, and tackled real-world challenges businesses face.
2. RUN YOUR VENTURE, Led a team of four in conceptualizing and developing TrendZ, a startup aimed at offering personalized theme-based tee clothing for college students. Our goal was to provide stylish yet affordable options, allowing students to express their individuality without breaking the bank.
Accomplishments
- Gold Medalist for The Best Student in BBA (Graduation)
- Marketing Campaign, Advert to Innovate by IIC
- Poster Presentation, INTERNATIONAL CONFERENCE on SUSTAINABLE FUTURE: INNOVATIONS IN EDUCATION, 02/25/22
- International Level Debate Competition, By Poornima Group
- Media and Reports Core, Startup Summit (AIC- JKLU) by NITI Ayog (Government of India)
- Volunteer, AIC-JKLU Startup Summit (Rajasthan's first internal crowdfunding)
- Media and Reports Core, Annual Fest (Sabrang'23)
- Media Head of Student Council, at JK Lakshmipat University, 2022
- Member of Core Committee, Organizer of Marathon, 2022
- Core- Coordinator, Press and Report (Sports Fest)
- Media and Reports Core, Sabrang 2023 (Annual Fest)
- Event Management, for various events in the college, 2021-2022
- Muqaabla 22, Winner (Sports Fest)
Languages
- English
- Hindi
- Punjabi
Coursework
- Digital Marketing, Accenture
- Build your Skills in Customer Service, LinkedIn Learning Path
- Digital Marketing, Acmegrade- IIM Ahmedabad
- Develop your Strategic Planning Skills, LinkedIn Learning Path
- Masters in Digital Marketing, Kallada Academy
- Putting Behavioural Science to Work, Ms Preeti Kothamarthi
- Local SEO, Semrush Academy
Languages
English
Professional
Punjabi
Professional
Certification
- Digital Skills: Digital Marketing (Accenture)
- Build your Skills in Customer service (LinkedIn Learning Path)
- Digital Marketing by Acmegrade- IIM Ahmedabad Develop your Strategic Planning Skills (LinkedIn Learning Path)
- Masters in Digital Marketing (Kallada Academy)
- Putting Behavioural Science to Work ( Ms Preeti Kothamarthi )
- Local SEO- Semrush Academy
- Certified Business Gamer- AIMA Biz Lab (All India Management Association
- Media and Reports Core- Startup Summit (AIC- JKLU) by NITI Ayog (Government of India)
References
References available upon request.
Timeline
Customer Service & Business Developer
Sugar Burst
10.2024 - Current
Website Developer
Merle Norman Day Spa
10.2024 - Current
Volunteer- (Marketing) Fundraiser
UpFundraising
10.2024 - 11.2024
Digital Marketing
BoostUp Infinity
09.2023 - 04.2024
Digital Marketing
Dekho Andaman
09.2021 - 09.2022
MBA -
University Canada West
BBA - Entrepreneurship
JK Lakshmipat University
12th - CBSE
Sophia Girls Sr. Sec School
10th - CBSE
Sophia Girls Sr. Sec School
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