Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Timeline
Generic

Ritika

Vancouver,BC

Summary

A highly organized and hard-working individual, results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Patient Porter

Richmond hospital
03.2023 - Current
  • Transports patients and accompanying documents and/or equipment such as IV poles, utilizing mechanical aids.
  • Responds to patients' requests during transport
  • Responds to telephone and paging systems for requests for transportation of patients, stat specimens, and related equipment
  • Provides messenger services to nursing units such as charts, z-ray films, specimens, pharmacy, as required
  • Registers/records necessary paper work

Patient watch Attendant

Burnaby Hospital
  • The main job is to reducing the risk of the patient from harming themselves or others and actions that would impede the safety of the patient
  • Responsible for sitting with the patient during one-on-one assignments, frequently in the patient room, and concentrating only on the patient's safety

Cashier

Safeway Collingwood
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Track transactions on balance sheets and report any discrepancies.

Loss Prevention Security Officer

Apple Store (Metro-town)
  • Limiting their losses from theft by discouraging criminal behavior
  • Apprehending anyone attempting to steal products
  • Report any suspicious behaviors and happenings
  • Responds to alarms and react in a timely manner
  • Enhanced store safety by identifying potential hazards and addressing them promptly.

Education

Associate of Arts -

Langara College

High school Diploma -

Saint Solider Senior Secondary School

Skills

  • Time management and good typing skill
  • Records Management
  • Excellent verbal and written communication skills to establish rapport with customers via email and phone
  • Ability to multi-task, prioritize and to be flexible to adapt to changing work demand
  • Ability to work independently in a fast-paced environment
  • Ability to sit or stand for long periods of time
  • Proficient in managing and controlling different operational activities
  • Excellent teamwork
  • Highly organized with strict adherence to deadlines and complete given task before time
  • Patient Registration
  • Excellent report writing/documentation skills

Volunteer Experience

  • International Student Representative, Langara Student Union, 2018-2019,
  • Volunteer, St. Soldier Public School, 2017, Head girl of the institution to manage all School programs.
  • Volunteer, St. Soldier Public School, 2017, Volunteer thrice a month to collect and maintain school paper recycling.

Accomplishments

  • Received Appreciation certificate as a Head-girl for showing dutifulness in every events
  • Received A GRADE in Academics at school
  • Basic Security License
  • Provincial Violence Prevention Curriculum
  • Workplace Respect and Diversity awareness Certification

Timeline

Patient Porter

Richmond hospital
03.2023 - Current

Patient watch Attendant

Burnaby Hospital

Cashier

Safeway Collingwood

Loss Prevention Security Officer

Apple Store (Metro-town)

Associate of Arts -

Langara College

High school Diploma -

Saint Solider Senior Secondary School

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Ritika