Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

RITIKA

Barrie,ON

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with 1 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Novelty Hyundai
07.2022 - 09.2023
  • Created and maintained detailed database to develop promotional sales.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Resolving complaints
  • Understands company policies and standard procedures
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Trained staff on operating procedures and company services.
  • Cross-trained and backed up other customer service managers.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.

Education

Diploma - Software And Web Developer

AOLCC

Bachelor in Science -

GNDU Punjab
01.2022

Skills

  • Warehousing functions
  • Calm and Professional Under Pressure
  • Stock management
  • POS systems expert
  • Materials Transport
  • Order Fulfillment
  • Employee Management
  • Product and service knowledge
  • Route Management
  • Product and service solutions
  • Data Entry
  • Product Knowledge

Availability

Available for all Days.

Languages

English
Professional Working

Timeline

Customer Service Associate

Novelty Hyundai
07.2022 - 09.2023

Diploma - Software And Web Developer

AOLCC

Bachelor in Science -

GNDU Punjab
RITIKA