Summary
Overview
Work History
Education
Skills
Accomplishments
Language
References
Timeline
Generic

Ritika

New Westminster,British Columbia

Summary

Hardworking Guest attendant with energetic personality and strong cleaning skills. Properly handles heavy equipment, cleaning chemicals, and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.

Overview

2
2
years of professional experience

Work History

Guest Room Attendant

Fairmont hotel and resorts
Vancouver, BC
07.2022 - Current
  • Addressed guest complaints promptly and professionally.
  • Ensured guest rooms were clean and comfortable, changed linen and restocked amenities.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Responded to guest inquiries regarding dining options, transportation or recreational activities.

Crew Member

McDonalds
Burnaby, BC
04.2022 - 07.2022
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

MBA - Marketing Management - Customer Relationship Marketing

University Canada West
Vancouver, BC
12-2023

Bachelor of Arts - Economics

Guru Nanak Dev University
Amritsar
08-2021

High School Diploma -

Kamla Nehru Public School
Phagwara , Punjab
03-2018

Skills

  • Corporate Compliance
  • Housekeeping
  • Corporate Standards
  • Guest Room Confidentiality
  • Written and Oral Communications
  • Project Management

Accomplishments

  • Digital Marketing Certificate
  • Salesforce Certificate

Language

  • Excellence in English , Punjabi , Hindi

References

References available upon request.

Timeline

Guest Room Attendant

Fairmont hotel and resorts
07.2022 - Current

Crew Member

McDonalds
04.2022 - 07.2022

MBA - Marketing Management - Customer Relationship Marketing

University Canada West

Bachelor of Arts - Economics

Guru Nanak Dev University

High School Diploma -

Kamla Nehru Public School

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Ritika