RITIK RANA
North York,Canada
Summary
Proven leader in the hospitality sector, adept at boosting team efficiency and kitchen operations at Famoso Pizzeria/Bar. Excelled in implementing quality standards and fostering teamwork, enhancing operational workflow. Skilled in critical thinking and multitasking, significantly improved service delivery by developing strategic operational improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Famoso Pizzeria/Bar
Mississauga, Canada
01.2024 - Current
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Kitchen Team Leader
Famoso Pizzeria/Bar
Toronto, Canada
06.2023 - 01.2024
- Developed and implemented efficient kitchen processes to ensure compliance with food safety regulations.
- Trained new kitchen staff on proper use of equipment and safety protocols.
- Monitored food preparation techniques to ensure quality standards were consistently met.
- Ensured all kitchen staff followed recipes accurately and timely prepared orders for customers.
- Identified areas of improvement in the kitchen operations process and developed strategies to address them effectively.
Server/Bartender
Goodfellas Wood Oven Pizza
Mississauga, Canada
10.2022 - 04.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Team Member
Panera Bread
North YORK, Canada
10.2021 - 10.2022
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
Industrial Trainee
Taj Group of Hotels
Bangalore, India
07.2019 - 12.2019
- Collaborated with other departments to ensure customer satisfaction.
- Prepared written summaries of complex customer interactions for management review.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Coordinated with other departments to ensure efficient functioning of the hotel operations.
- Developed marketing strategies for increasing occupancy rates at the hotel.
Education
Diploma In Supply Chain Management -
Seneca College of Applied Arts
NORTH YORK, ON08.2023
Diploma In International Business -
Seneca College of Applied Arts and Technology
NORTH YORK, ON05.2022
Bachelor Of Hotel Management -
Lovely Professional University
PHAGWARA, PUNJAB, INDIA05.2020
Skills
- Multitasking abilities
- Restaurant operation
- Critical thinking
- Decision making
- Planning and coordination
- Team Building
- Recruitment
- Performance monitoring
Certification
- Smart Serve
- Food safety
Languages
- Hindi, Fluent
- English, Fluent
Languages
English
Professional
Hindi
Native/ Bilingual
Timeline
Kitchen Manager
Famoso Pizzeria/Bar
01.2024 - Current
Kitchen Team Leader
Famoso Pizzeria/Bar
06.2023 - 01.2024
Server/Bartender
Goodfellas Wood Oven Pizza
10.2022 - 04.2023
Team Member
Panera Bread
10.2021 - 10.2022
Industrial Trainee
Taj Group of Hotels
07.2019 - 12.2019
- Smart Serve
- Food safety
Diploma In Supply Chain Management -
Seneca College of Applied Arts
Diploma In International Business -
Seneca College of Applied Arts and Technology
Bachelor Of Hotel Management -
Lovely Professional University
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