Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ritik Nagpal

Edmonton,AB

Summary

Organized leader with 3 and more years of experience leading teams and dedicated to enhancing satisfaction and business success. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.


Overview

3
3
years of professional experience

Work History

Team Lead/Supervisor

SDI PC Financial
12.2022 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Managed allocating tasks and resources effectively, ensuring all team members have clear understanding of responsibilities and deadline.
  • Analyze and optimize processes and workflow to enhance efficiency and productivity.

Team Lead/Supervisor

SDI NEO Financial
10.2021 - 11.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Coached team members in techniques necessary to complete job tasks.
  • Supervised team members to confirm compliance with set procedures and quality requirements.

Bakery Clerk

Superstore
06.2020 - 10.2021
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Performed opening and closing duties for department.

Sales Representative

SDI BMO Bank
01.2020 - 06.2020
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Diploma - Business Administration

NorQuest College
Edmonton, AB
04.2021

Skills

  • Interpersonal Skills: Interacting effectively with staff and customers
  • Time Management: Successfully guide and inspire individuals to achieve targets and objectives while maintaining high levels of productivity
  • Motivational Skills: Encouraged team members to exceed sale target, and foster positive work environment
  • Adaptability: Able to adapt to changing trends and recognize how to maximize sales accordingly
  • Customer Focus: Providing excellent experience to customers and understanding their needs
  • Decision-making: having effective decision making skills by keeping in mind various factors before making decisions

Timeline

Team Lead/Supervisor

SDI PC Financial
12.2022 - Current

Team Lead/Supervisor

SDI NEO Financial
10.2021 - 11.2022

Bakery Clerk

Superstore
06.2020 - 10.2021

Sales Representative

SDI BMO Bank
01.2020 - 06.2020

Diploma - Business Administration

NorQuest College

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Ritik Nagpal