Ritik Manchanda
Toronto,ON
Summary
Physically fit Security Officer skilled at defending clients and assets. Expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chef Intern
Swiss Chalet Restaurant
08.2023 - Current
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Cleaned kitchen counters, refrigerators, and freezers.
- Checked expiration dates, rotated food and removed any items that were no longer usable.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Evaluated food products to verify freshness and quality.
- Read through recipes and set up ingredients for [Type] chef.
Team Member
Kettleman's Bagel
05.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Customer Service Executive
Concentrix
10.2021 - 12.2022
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Informed customers of upcoming promotions and deals to boost sales.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Security Guard Officer
Rep India
09.2019 - 01.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
Education
Post-Baccaleurate Diploma - Project Management
Algoma University
Brampton, ON12.2024
BBA - General Business Studies
Guru Gobind Singh Indraprastha University
05.2021
Skills
- Equipment Inspection and Maintenance
- Chef Assistance
- Regulatory Guidelines
- Kitchen Scheduling
- Calm and Professional Under Pressure
- Order Processing
Certification
- Security Guard License
- G driving License
Availability
Part time (Available all days just not on Saturdays)
Timeline
Chef Intern
Swiss Chalet Restaurant
08.2023 - Current
Team Member
Kettleman's Bagel
05.2023 - 08.2023
Customer Service Executive
Concentrix
10.2021 - 12.2022
Security Guard Officer
Rep India
09.2019 - 01.2021
Post-Baccaleurate Diploma - Project Management
Algoma University
BBA - General Business Studies
Guru Gobind Singh Indraprastha University
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