Ritik Khurana

Fleet Manager

Pride Group Logistocs

02.2023 - Current

To provide better services to dedicated customers or to make on time deliveries; have been trained enough in repowering loads, switches etc.
Facilitated smooth shift transitions by maintaining open communication between day and night teams.
Managed inventory control, ensuring adequate supplies were available for nightly operations.
Addressed customer complaints swiftly, resolving issues in a professional manner to promote positive experiences during nighttime hours.
Supervised overnight staff, delegating tasks to maintain productivity levels and meet deadlines.
Managed communication between associates and management, addressing key issues and needs.
Streamlined workflow processes for increased efficiency during night operations.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Maintained accurate driver information for delivery scheduling.
Provided all drivers with pertinent safety materials regarding rules and regulations.
Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Trained drivers to manage time effectively, improving overall mileage performance.
Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
Generated daily reports detailing suggested process improvement initiatives to inform management.
Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
Developed comprehensive tracking systems to monitor vehicle locations, ensuring prompt response to customer requests and improved service quality.
Coordinated driver dispatch to accomplish daily delivery requirements.
Organized records of vehicles, schedules and completed orders.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.