Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ritik Bhati

Sydney,NS

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Breakfast Supervisor

Comfort Inn & Suites
10.2023 - Current
  • Enhanced customer satisfaction by ensuring timely and efficient service during breakfast hours.
  • Streamlined breakfast operations by implementing effective staff scheduling and task delegation.
  • Improved team morale and performance through regular coaching, feedback, and recognition of accomplishments.
  • Ensured high food quality standards by closely monitoring kitchen processes and addressing any issues promptly.

Server

District 28
06.2023 - 07.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Crew Member

MASALA BLVD
05.2023 - 06.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Customer Fulfillment Associate

Easy Day
11.2022 - 01.2023
  • Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
  • Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
  • Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
  • Boosted customer loyalty, fostering positive relationships through exceptional service.

Customer Service Representative

Krossmark Private Limited
05.2022 - 09.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Post-Baccaleurate Diploma - Business Analytics

Cape Breton University
Sydney, NS
05.2025

EAP Program - ADVANCE ENGLISH

Cape Breton Language Center
Sydney, NS
06.2023

BBA - Finance

Amity University
India
06.2022

Skills

  • Product Knowledge
  • Consultative Sales
  • Appointment Scheduling
  • Data Entry
  • Customer Engagement
  • Food Preparation
  • Customer Service
  • Order Management
  • Supply Restocking
  • Performance Evaluation

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working

Timeline

Breakfast Supervisor

Comfort Inn & Suites
10.2023 - Current

Server

District 28
06.2023 - 07.2023

Crew Member

MASALA BLVD
05.2023 - 06.2023

Customer Fulfillment Associate

Easy Day
11.2022 - 01.2023

Customer Service Representative

Krossmark Private Limited
05.2022 - 09.2022

Post-Baccaleurate Diploma - Business Analytics

Cape Breton University

EAP Program - ADVANCE ENGLISH

Cape Breton Language Center

BBA - Finance

Amity University

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Ritik Bhati