Rithin Thayalveed
Moose Jaw,SK
Summary
I am Rithin Kasaragod Thayalveed, a Positive and energetic team player with extensive experience in project management, problem-solving, and compliance. Currently working at Pilot Company Flying J, I brings a dynamic approach to team collaboration and operational efficiency. Previously, I served as a Product Compliance Senior Associate at Amazon for two years, where I honed my skills in regulatory compliance and quality assurance. Additionally, I have nearly three years of experience as a Test Analyst at Accenture, where I developed a strong foundation in software testing and analysis. My diverse background and proactive attitude make me a valuable asset in any fast-paced, results-driven environment.
Overview
7
7
years of professional experience
Work History
Cashier
Pilot Company Flying J
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Product Compliance Sr Associate
Amazon.in
01.2021 - 01.2023
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Actively participated in organizational development initiatives like workshops or seminars, contributing valuable insights based on experience.
- Established robust reporting systems that provided accurate data for informed decision-making at all levels of management.
- Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Test Analyst
Accenture Solutions Private
11.2017 - 08.2020
- Ensured compliance with industry standards, conducting meticulous security and performance tests on applications.
- Identified critical defects, conducting root cause analysis and collaborating with the development team for timely resolutions.
- Enhanced user experience with thorough usability testing and providing actionable feedback to developers.
- Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
- Streamlined testing processes by developing reusable test cases and automated test scripts.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.
- Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.
- Strengthened customer trust in products, meticulously verifying fixes for reported issues and ensuring smooth post-release operations.
- Supported continuous improvement efforts by analyzing defects trends and recommending process enhancements.
Education
Post Graduate Diploma in Project Management - Project Management
Saskatchewan Polytechnic
Saskatchewan12.2023
Bachelor in Engineering - Industrial Engineering
Ramaiah Institute Of Technology
Bangalore08.2017
Skills
- POS system operations
- Cash Management
- Written and verbal communication
- Inventory Management
- Reports and documents
- Staff Training
- Conflict Resolution
- Organizational abilities
- Customer service excellence
- Time management skills
- Agile Methodology
- Manual Test Analysis
- User Acceptance Testing
- Issue Resolution
- Regression Testing
- Test Documentation
Timeline
Cashier
Pilot Company Flying J
07.2023 - Current
Product Compliance Sr Associate
Amazon.in
01.2021 - 01.2023
Test Analyst
Accenture Solutions Private
11.2017 - 08.2020
Post Graduate Diploma in Project Management - Project Management
Saskatchewan Polytechnic
Bachelor in Engineering - Industrial Engineering
Ramaiah Institute Of Technology
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