Ritesh Gandhi

SUPERVISOR, PRIVATE FLEET CENTRAL REGION

Cardinal Health

Utilizing time-tracking tools and optimizing workflows, helped and consistently working to reduce overtime significantly by implementing new strategies.
Manage PowerBi OCC dashboard displaying Fleet vs LTL shipment, Inbound shipment, ValueLink OTP, Same day Shipment, and Daily driver hrs.
Visit customers to better understand delivery requirements and discuss potential delivery options, to meet customer requirements.
Built and maintained relation with all ValuLink customers including UHN management.
Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
Developed a clear process for reporting and investigating incidents or accidents. Ensure incidents are promptly reported, thoroughly investigated, and corrective actions are taken to prevent similar incidents in the future.
Implement a preventive maintenance program to regularly inspect and maintain vehicles. Emphasize the importance of conducting pre-trip inspections and promptly addressing any identified issues or mechanical faults.
Perform regular safety audits to assess driver compliance with safety policies, procedures, and regulations.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to team members.
Evaluated staff performance and provided coaching to address inefficiencies.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.