Ritender Singh Sandhu
Brampton,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Provide senior leadership and internal stakeholders with updates and status reports. Delivers excellent client services while building and maintaining client relationships. Strong people management skills coach, lead and develop employees.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Forest Essentials India Pvt. Ltd
12.2022 - 08.2024
- Controlled store inventory and reviewed cash handling and operations reports.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
HR Contact Centre Associate
Accenture (under 2Coms payroll)
06.2022 - 11.2022
- Supported company growth by effectively filling high-priority positions within tight deadlines.
- Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
Fashion Consultant
Best Sellers (ONLY Brand)
10.2020 - 03.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Sr. Fashion Consultant
United Colors Of Benetton
05.2017 - 01.2020
- Provided expert knowledge on current fashion trends, helping clients make informed purchasing decisions.
- Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
- Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
Fashion Consultant
Da Milano Leather Pvt. Ltd
08.2014 - 11.2016
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelors in Commerce -
Sri Krishnadevaraya University
2015
Skills
- Customer Service and Engagement
- Problem-Solving
- Retail Operations
- Team Building and Leadership
- Employee Scheduling
- Hiring and Training
- Upselling and Cross Selling
Languages
English
Punjabi
Hindi
Bengali
Timeline
Assistant Store Manager
Forest Essentials India Pvt. Ltd
12.2022 - 08.2024
HR Contact Centre Associate
Accenture (under 2Coms payroll)
06.2022 - 11.2022
Fashion Consultant
Best Sellers (ONLY Brand)
10.2020 - 03.2022
Sr. Fashion Consultant
United Colors Of Benetton
05.2017 - 01.2020
Fashion Consultant
Da Milano Leather Pvt. Ltd
08.2014 - 11.2016
Bachelors in Commerce -
Sri Krishnadevaraya University
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