Ritambhara Pandey
Victoria,Canada
Summary
Customer-focused professional with 12 years of experience in high-volume environments, excelling in operations support and service delivery. Expertise in managing confidential information and maintaining precise records while adhering to strict policies. Recognized for effective communication skills and resolving customer issues with professionalism and compliance. Proficient in MS Office Suite, SAP/ERP, and various business systems, demonstrating a strong work ethic and adaptability in fast-paced settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cash Room Processor
GardaWorld
Victoria, Canada
10.2025 - Current
- Provided administrative support, including data entry, filing, and record maintenance through financial softwares.
- Prepared and maintained accurate documentation for deposits, reconciliations, and client reports.
- Coordinated daily workflows and communicated effectively with cross-functional teams to meet operational deadlines.
- Supported process improvements to enhance accuracy, efficiency, and compliance.
Office Administrator
Kartaar 99 Renovation Ltd
Surrey, Canada
01.2025 - 06.2025
- Managed office support tasks including scheduling, filing, data entry, and document tracking.
- Maintained compliance with internal procedures and deadlines for multiple projects.
- Assisted in reporting, vendor communication, and record management to support smooth operations.
Sales Supervisor/Assistant Store Manager/Day Support Lead
Capital Iron & Walmart Canada
Victoria, Canada
08.2021 - 10.2024
- Budgeting, workflow planning, and administrative reporting across departments.
- Assisted customers with furniture financing solutions, supporting applications, documentation, and coordination with finance providers while ensuring accurate records, compliance, and positive customer experience.
- Maintained organized records, performed data entry, and supported cross-department communication.
- Assisted in training coordination, conflict resolution, and process improvements.
Senior HR Manager / HR & Admin Manager
Speed Infrastructure Pvt. Ltd & Madhya Pradesh Vigyan Sabha
, India
01.2010 - 12.2019
- Provided administrative support including filing, payroll, scheduling, and data entry using SAP/ERP and MIS systems.
- Coordinated project documentation, staff scheduling, and reporting while maintaining confidentiality.
Cashier
Madhya Pradesh Rajya Sahkari Bank
Bhopal, India
01.2008 - 12.2010
- Processed deposits, withdrawals, and loan payments per bank policies.
- Handled daily cash balancing and ensured accurate, secure transactions.
- Delivered professional customer service and supported branch operations.
Education
Bachelor of Engineering - Computer Science
Rajiv Gandhi Technical University
Bhopal, India12.2007
Master of Global Management -
Royal Roads University
Victoria, BCSkills
- Calendar and meeting management
- Data entry and document control
- Project documentation and reporting
- Expense tracking and invoice support
- Stakeholder communication
- Process improvement and workflow support
- Microsoft Office Suite
- SAP ERP systems
- E-PASS software
- IDS platform
- SharePoint collaboration
Certification
- Management Essentials (Retail)
- First Aid Level 1
Languages
- Hindi
- English, Professional
- Hindi, Native
Timeline
Cash Room Processor
GardaWorld
10.2025 - Current
Office Administrator
Kartaar 99 Renovation Ltd
01.2025 - 06.2025
Sales Supervisor/Assistant Store Manager/Day Support Lead
Capital Iron & Walmart Canada
08.2021 - 10.2024
Senior HR Manager / HR & Admin Manager
Speed Infrastructure Pvt. Ltd & Madhya Pradesh Vigyan Sabha
01.2010 - 12.2019
Cashier
Madhya Pradesh Rajya Sahkari Bank
01.2008 - 12.2010
Bachelor of Engineering - Computer Science
Rajiv Gandhi Technical University
Master of Global Management -
Royal Roads University