Ritam Virk

• Developed dealership relations and ensured satisfaction with services.
• Coordinated insurance policy renewals and updates for clients.
• Developed successful customer relationships to boost sales opportunities.
• Addressed customer questions and concerns regarding products and services.

• Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
• Provided quotes and promoted products for building, contents and vehicle insurance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Eagerly embraced challenges, boosting client satisfaction and knowledge.
• Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
• Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Maximized performance by monitoring daily activities and mentoring team members.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

• Explained features, advantages and disadvantages of various policies to promote insurance sales.

• Established long-lasting relationships with clients through proactive communication and exceptional service.

• Processed customer transactions efficiently, ensuring accuracy and compliance with company policies.
• Maintained organized cash register area, optimizing workflow and enhancing customer service experience.

• Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
• Provided quotes and promoted products for building, contents and vehicle insurance.