Ritaj Shehada
Milton
Summary
University student studying radiation technology looking to gain experience in a clinical setting. Possesses strong knowledge of scheduling software and customer service principles, combined with proficiency in handling high-volume calls and database management. Committed to enhancing customer satisfaction and streamlining appointment processes.
Overview
3
3
years of professional experience
Work History
Service Appointment Coordinator
Milton Hyundai
01.2024 - Current
- Responsibilities include answering calls, greeting customers to schedule service appointments, processing payments, and providing support as needed.
Cashier
Shawarma Royale
01.2022 - 07.2022
- Worked part-time as a cashier and server, interacting with customers, handling cash reports, and performing cleaning duties.
Education
Honours Bachelor in Medical Radiation Science -
Mcmaster University
Hamilton, None04-2028
Skills
- Problem solving
- Customer satisfaction
- Up-selling techniques
- Microsoft office
- Call center experience
- Scheduling appointments
Accomplishments
- 2021-2024: High School Honour Roll
- 2025: Dean's Honour List
Languages
English
Arabic
Timeline
Service Appointment Coordinator
Milton Hyundai
01.2024 - Current
Cashier
Shawarma Royale
01.2022 - 07.2022
Honours Bachelor in Medical Radiation Science -
Mcmaster University
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