Rita Costa
LEVE Group
Mississauga,ON
2
Languages
2
Years of experience
Dedicated volunteer with strong customer service skills. Known for creating welcoming environments and enhancing guest satisfaction through effective problem-solving and teamwork.
Work History
Retrofest Volunteer 2026
- Welcomed guests and provided first point of contact for guest inquiries.
- Assisted customers with missing tickets.
- Enhanced customer satisfaction by greeting guests warmly and directing them inside the event.
Reset & Rise 2025
- Maintained cleanliness and organization in the venue throughout the event.
- Monitored reception area, greeted guests and escorted individuals inside the event.
- Created a welcoming environment for guests upon arrival by maintaining a clean and organized reception area.
Carassauga Volunteer 2025
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Learned proper food handling and safety procedures in buffet service.
- Supported team members by restocking food items as needed during service.
- Facilitated effective customer interactions to confirm precise food quantities requested.
AzorMyth Volunteer 2024
- Welcomed guests, ensuring a positive first impression and smooth entry experience.
- Collaborated with colleagues on event updates, fostering teamwork and accountability.
- Greeted guests in with friendliness and professionalism.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Carassauga Volunteer 2024
- Demonstrated self-motivation by managing tasks independently in various settings.
- Worked effectively in fast-paced environments.
- Collaborated effectively with team members while also managing independent tasks.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Learned proper food handling in buffet service.
- Executed order fulfillment processes to meet customer expectations effectively.
Education
No Degree
- Honor Roll, Grade 8 (2025)
- Honor Roll, Grade 9 (2026)
- Middle for Georgetown Impact Volleyball Club, Tornado 16u, 2024 to Present
- Soccer Houseleague from June 2023 to August 2023
- Played on elementary school Basketball team from 2023-2024 (Grade 6-7)
- Played on Elementary School Volleyball team from 2023-2025 (Grade 7-8)
- Middle/Outside on Highschool volleyball team, 2025 to present. (Grade 9 to present)
- Won Most Valuable Player on Junior Girls Volleyball team in Grade 9.
Skills
Customer service
Decision-making
Active listening
Problem-solving
Teamwork and collaboration
Flexible and adaptable
Languages
Portuguese
Professional Working
English
C2
Bilingual or Proficient
Interests
Gym Workouts
Passionate about balancing physical health with mental and emotional wellness.
Committed to improving personal fitness through regular participation in volleyball.
Team Sports
Timeline
Retrofest Volunteer 2026
LEVE Group
01.2026 - 01.2026Read More
Reset & Rise 2025
LEVE Group
12.2025 - 12.2025Read More
Carassauga Volunteer 2025
Portuguese Cultural Centre of Missisauga
05.2025 - 05.2025Read More
AzorMyth Volunteer 2024
Creatiff Promotions
09.2024 - 09.2024Read More
Carassauga Volunteer 2024
Portuguese Cultural Centre of Missisauga
05.2024 - 05.2024Read More
Our Lady of Mount Carmel Catholic Secondary School
No Degree
Read More