Rita Vasquez
Fresno
Summary
Motivated professional with a focus on applying valuable experiences to enhance workplace effectiveness. Aims to contribute to a positive organizational culture while pursuing personal and professional development. Strong emphasis on achieving measurable outcomes and fostering teamwork.
Overview
18
18
years of professional experience
Work History
Tax Preparer I
Jackson Hewitt Tax Service
Fresno
12.2025 - Current
- Prepared and reviewed tax returns for individuals.
- Reviewed client documents for accuracy and completeness to ensure compliance before submission.
- Educated clients on tax law changes to enhance their understanding and filing accuracy.
- Assisted customers with any questions they had about their taxes or filing status.
- Organized client files and confidential information to streamline processing.
- Filed documents electronically using designated software to ensure efficient processing.
IHSS Care Provider
In-Home Support Service
Fresno
01.2023 - 05.2024
- Delivered personal care and assistance with daily living activities, enhancing clients' comfort and independence.
- Prepared nutritious meals tailored to dietary restrictions and preferences, supporting clients' health and well-being.
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Managed medication schedules and ensured adherence for client safety.
School Bus Driver
First Student Inc
Fresno
08.2017 - 04.2022
- Coordinated route planning to enhance timely transportation services.
- Conducted pre-trip inspections of bus systems to maintain operational readiness and safety standards.
- Oversaw student behavior on buses, applying corrective actions to ensure safety.
- Supported students during boarding and exiting to promote safety and prevent incidents.
- Communicated effectively with parents, and school staff regarding schedules and behavioral expectations.
- Cleaned buses regularly to ensure a hygienic environment for students.
Dispatch Assistant
First Student Inc
Fresno
08.2018 - 06.2021
- Coordinated timely arrivals by monitoring bus drivers' locations, ensuring smooth operations.
- Facilitated prompt issue resolution for dispatch team, reducing delays and service disruptions.
- Streamlined documentation systems for dispatch team, enhancing accessibility and efficiency.
- Responded to incoming phone calls to assist customers with inquiries.
Caregiver
Mums Home Sweet Home Inc.
Fresno
11.2011 - 09.2016
- Assisted clients with mobility and personal hygiene, ensuring dignity and comfort.
- Delivered personalized care and support to clients, improving their daily living activities.
- Monitored health status and promptly reported changes to healthcare professionals, ensuring timely interventions.
- Administered medications, ensuring accurate dosage and timely delivery.
- Turned and positioned bedbound patients to prevent bedsores and enhance comfort.
- Fostered strong relationships with clients, improving trust and communication in caregiving environment.
Care Provider
Fresno County In-Home Supportive Services
Fresno
11.2010 - 03.2012
- Provided personal care and assistance to clients, enhancing comfort and safety during daily activities.
- Administered medications and maintained accurate records of client health and progress.
- Monitored client well-being, promptly reporting changes in condition to appropriate parties.
- Assisted with home management tasks, including meal preparation, grocery shopping, and routine cleaning, promoting a well-maintained living environment.
Student Aid I & II Athletics Division
Fresno City College
Fresno
11.2009 - 06.2010
- Streamlined filing systems to improve document retrieval and organization.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Handled incoming phone calls to support smooth daily operations.
- Increased customer satisfaction by providing professional and courteous front desk support.
Cleaning Crew Member
Central Valley Cleaning Service
Fresno
01.2008 - 10.2009
- Executed routine cleaning tasks, upholding high standards of cleanliness and hygiene.
- Coordinated with team members to achieve timely completion of cleaning assignments.
- Performed quality checks on completed work, ensuring compliance with client standards.
Education
High School Diploma -
Crescent View West Charter School
Fresno, CA06.2009
Skills
- Transportation assistance
- Patient assistance
- Customer service
- Positive attitude
- Time management
- File maintenance
- Multi-line phone proficiency
- Safe driving practices
- Communication skills
- Dependable and reliable
- Special needs assistance
- Tax return preparation
- Attention to detail
Timeline
Tax Preparer I
Jackson Hewitt Tax Service
12.2025 - Current
IHSS Care Provider
In-Home Support Service
01.2023 - 05.2024
Dispatch Assistant
First Student Inc
08.2018 - 06.2021
School Bus Driver
First Student Inc
08.2017 - 04.2022
Caregiver
Mums Home Sweet Home Inc.
11.2011 - 09.2016
Care Provider
Fresno County In-Home Supportive Services
11.2010 - 03.2012
Student Aid I & II Athletics Division
Fresno City College
11.2009 - 06.2010
Cleaning Crew Member
Central Valley Cleaning Service
01.2008 - 10.2009
High School Diploma -
Crescent View West Charter School