Rita Tihani

This job Taught me to:

• Balance between study and work
• Learn more about the IT support field
• Provide Excellent customer service

I earned a bit of money teaching family friends and relatives an introduction to coding python, and i also helped them prepare for their national exam by tutoring them on various subjects, like physics, math, algebra etc...

I used to work as a general manager at two small family owned buisnesses during my last two years in high school, now I work there during the summers.

This job Taught me :

• Team Leadership and managing a diverse team of kitchen and front-of-house staff, focusing on the importance of a positive and collaborative work environment.
• Effective communication and motivation strategies to enhance team performance.
• Handling customer feedback and using it to provide a better service and experience.
• Utilizing feedback and Sales Data to Optimize profitability.
• managing budgets, gaining financial acumen and experience in cost control.
• Crisis management such as navigating staff shortages, supply chain disruptions, etc...
• Making quick and effective decisions in a dynamic environment.
• Utilizing Point-of-sale systems to streamline operations.