Rita Taylor
Fillmore
Summary
Detail-oriented administrative professional with strong organizational and communication skills. Proven track record in managing office operations, enhancing document organization, and delivering exceptional customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
M.G. Taylor Equipment, Inc.
Fillmore
08.2005 - 03.2020
- Managed office supplies and coordinated inventory for efficient operations.
- Assisted in scheduling meetings and maintaining calendars for executives.
- Organized company events and maintained positive employee relations.
- Implemented filing systems to enhance document retrieval and organization.
- Handled customer inquiries and provided excellent service support.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Utilization Management
Anthem Blue Cross
Newbury Park
05.2004 - 08.2009
- Documented all utilization management activities in accordance with departmental policies and procedures.
- Generated reports related to utilization management activities such as length of stay trends, denials rates.
- Attended meetings with providers regarding their utilization management needs.
- Ensured compliance with state regulations related to utilization management activities.
- Assisted in the review of medical records for utilization management purposes.
Education
Associate of Arts - Journalism And Mass Communication
Ventura Community College
Ventura06-1992
Skills
- Office management
- Calendar coordination
- Document organization
- Data entry
- Customer service
- Compliance adherence
Certification
I have a 12 Hour Legal Completion of Certificate
Accomplishments
I recieved numerous Awards from Anthem Blue Cross
Timeline
Administrative Assistant
M.G. Taylor Equipment, Inc.
08.2005 - 03.2020
Utilization Management
Anthem Blue Cross
05.2004 - 08.2009
Associate of Arts - Journalism And Mass Communication
Ventura Community College