RITA SOUSA
Windsor,ON
Summary
Experienced in mental health management, administrative management, health sciences, human behavior profiling, human resource consulting, and psychological assessments/testing, Seeking a full-time position relocation. Proficient administrative professional with significant leadership and project management experience. Focused on keeping operations updated, efficient, and accurate.
Overview
18
18
years of professional experience
Work History
Project Management
Self-Employed
11.2022 - 02.2023
- Conducted research and drafted grant application proposal to support the needs of the homeless in Windsor
Clinical Consulting Hypnotist
Private Practice
04.2024 - Current
- Providing clinical hypnotism
- Providing past life regression
- Board Certified (NGH)
Administrative Assistant Hybrid Role
Underground Specialties
11.2020 - Current
- Commercial account sales and administrative functions
- Handling million-dollar account reconciliation
- Vendor communication regarding overdue payments
- Monitoring and deposits of petty cash
- Assist with corporate Health and Safety monitoring systems
- Assisting with Event Planning
Owner/Hostess
RLoft
01.2019 - 06.2021
- Overseeing remodeling/construction of an Airbnb
- Project management
- Building a website presence and booking applications
- Hosting Airbnb
- Taking bookings and scheduling
- Managing staff for housekeeping
- Replenishing supplies
Owner & Director of Operations
IMHS Plus (Innovative Mental and Physical Health Services, People Like Us)
01.2017 - 12.2020
- Developing programs on Sexual violence education
- Financial budget for the business
- Staffing of all healthcare professionals
- Planning and monitoring event planning
- Career coaching
- Group counseling
- Negotiating contracts with providers
- Delegate work to staff
- Establish work priorities
- Prepare the budget for office expenses
- Implementing a customer-oriented service through an integrative model of healthcare
- Scheduling customers based on healthcare needs
- Training staff
- Organizing monthly meetings of staff and case studies
- Organizing professional development of staff
- Conflict resolution: dealing with customer complaints
- Creating therapy programs for individual and group counseling
- Group and individual performance evaluation
- Payroll for staff
- Administrative management of staff and office tasks
- Conduct data entry
- Led employee training and education and established policy for office ethics
- Authored the organization's mission and vision statements
- Oversaw daily operations and set annual budget to accomplish sales objectives
- Delegated assignments based on office plans, project needs, and knowledge of individual team members
- Strategic leadership with students
- Teaching accountability with performance and practice
- Developing programs for mental health interns
- During my time at the Clinic, I was successful in organizing and seeing through an innovative and integrative approach to healthcare.
Instructor
Capella University (under Supervision)
01.2015 - 01.2020
- Implemented learning strategies for lectures on ethics and counseling to classes of 10-15 students
- Student-centered approach to developing leadership in mental health practices
- Worked with supervisor to devise plans to accelerate student learning
- Promoting and guiding employability skills in mental health
- Created and implemented written and oral assessments and administered exams
- Supervised mental health master-level students during internship
- Demonstrated leadership in supervising interns online individually and in a group setting
Office Administrative Assistant
DMC Chiropractic
01.2006 - 01.2020
- Collected and documented patient medical information
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Collaborated with medical personnel to foster a compassionate and patient-focused environment
Crisis Management Team
Shepelle SGI
01.2018 - 01.2018
- Provided site debriefings for critical incidents occurring in the form of workplace accidents, deaths, suicides, terminations, robberies, and natural disasters
Business Owner
Bridge Janitorial Ltd.
01.2013 - 01.2018
- Administrative Management
- Acquired new customers and created an annual budget and sales plan to accomplish company objectives
- Established employee goals and activity measures
- Managed Customer Service Surveys to obtain constructive feedback
Profiler & Psychometrist
SEPP (Schizophrenia and First Episode Psychosis Program)
09.2006 - 09.2009
- Conducted in-patient and out-patient neuropsychological assessments (under supervision)
- Communicated findings with the neuropsychologist
- Conducted analysis of test results, drafting psychological reports
Education
03/2013 -
Master of Science: Mental Health Counseling
Emergency Management -
Brown College
04.2024
Occupational Health and Safety -
Seneca College
07.2023
Coaching with an emphasis on Business/Executive Coaching -
IAP Career College
10.2022
Human Resource Consulting -
IAP Career College
04.2022
PhD: General Counselor Educator and Supervision -
Capella University
02.2018
Master of Arts: Human Development -
Wayne State University
02.2009
Skills
- Administrative Management and Supervision
- Delivery and Development of Programs
- Case Management & Supervision
- Behavioral Profiling/Psychometry
- Sexology
- Contract Negotiations and Recruiting
- Conflict Resolution, Negotiations and Problem Solving
- Risk Management, Quality and Client Safety
- Data Analysis (SPSS, EXCEL)
- Microsoft Word, PowerPoint
- Health and Safety
- Coaching and Developing Workplace Policies
- Project management assistance
Residence
- Windsor, ON
- London, ON
Publications
Haramic, E., Sousa, R., & Ahmad, S. (2007). Difference does not Imply Deviance: Limitations of the use of Standardized Personality Measures for the First Nations Mental Health Patients: A Pilot Study, ACA VISTAS Online Library.
Hobbies and Interests
- Languages: Portuguese: speaking, writing, and reading proficiency
- Spanish: reading proficiency
- Golf
- Travel
- Theatre
Volunteer Experience
- Ontario Association for Behaviour Analysts (ONTABA)
- Board Member of the OBIA (Ontario Brain Injury Association-Windsor Division)
- WYC (Windsor Youth Center) - Counseling homeless youth
- CORE Editorial Board Member - Editing and reviewing scholarly articles for potential publication
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Affiliations
- Ontario Association for Behaviour Analysts
Timeline
Clinical Consulting Hypnotist
Private Practice
04.2024 - Current
Project Management
Self-Employed
11.2022 - 02.2023
Administrative Assistant Hybrid Role
Underground Specialties
11.2020 - Current
Owner/Hostess
RLoft
01.2019 - 06.2021
Crisis Management Team
Shepelle SGI
01.2018 - 01.2018
Owner & Director of Operations
IMHS Plus (Innovative Mental and Physical Health Services, People Like Us)
01.2017 - 12.2020
Instructor
Capella University (under Supervision)
01.2015 - 01.2020
Business Owner
Bridge Janitorial Ltd.
01.2013 - 01.2018
Profiler & Psychometrist
SEPP (Schizophrenia and First Episode Psychosis Program)
09.2006 - 09.2009
Office Administrative Assistant
DMC Chiropractic
01.2006 - 01.2020
03/2013 -
Master of Science: Mental Health Counseling
Emergency Management -
Brown College
Occupational Health and Safety -
Seneca College
Coaching with an emphasis on Business/Executive Coaching -
IAP Career College
Human Resource Consulting -
IAP Career College
PhD: General Counselor Educator and Supervision -
Capella University
Master of Arts: Human Development -
Wayne State University
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