To secure a rewarding position where my proven and developing skills will allow me to contribute to the goals of your organization while furthering my professional growth.
Overview
29
29
years of professional experience
Work History
Co-Owner
CRR Restoration and Repair
11.2013 - Current
Established foundational processes for business operations.
Conducted target market research to scope out industry competition and identify advantageous trends.
Developed key operational initiatives to drive and maintain substantial business growth.
Appliances Coordinator
MEGA GROUP
01.2008 - 01.2013
Provide support for Appliance Members (i.e
Proofread all Appliance advertising flyers
Achieved deadlines of various project objectives within determined timelines
Office Manager
BILL'S BOOKKEEPING
01.2003 - 01.2008
Manage and coordinate administrative functions
Recruit, train and supervise staff as necessary
Build and improve client relations
Account Manager
RATIOPHARM
01.2001 - 01.2003
Negotiated and drafted sales contracts and agreements
Created and implemented innovative marketing strategies
Determined rates and rebates for individual accounts
Waitress
JUST DESSERTS
01.1997 - 01.1999
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Proved successful working within tight deadlines and a fast-paced environment.
Answered customers' questions, recommended items, and recorded order information.
Processed orders and sent to kitchen employees for preparation.
Waitress
MR GREEKS
01.1996 - 01.1998
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Processed orders and sent to kitchen employees for preparation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Certified Health and Safety Representative - undefined
OCCUPATIONAL SAFETY GROUP
Toronto, Ontario
01.2002
Business Administration - undefined
YORK UNIVERSITY
North York, Ontario
01.2002
French Language Skills - undefined
YORK UNIVERSITY
North York, Ontario
01.2002
Intermediate French Certificate - undefined
ALLIANCE FRANCAIS
Mississauga, Ontario
01.2001
Diploma in Business Administration - undefined
SHERIDAN COLLEGE
Brampton, Ontario
01.2000
O.S.S.D. - undefined
ST. THOMAS AQUINAS CATHOLIC SECONDARY SCHOOL
Brampton, Ontario
01.1997
French Language Certificate - undefined
ST. THOMAS AQUINAS CATHOLIC SECONDARY SCHOOL
Brampton, Ontario
01.1997
Skills
Success oriented, with a high energy level and strong sense of responsibility
Sound time management skills with excellent analytical and troubleshooting abilities
Proficient in meeting objectives, goals and timetables
Excellent presentation and interpersonal skills Fluent in English and French
Computer experience including AS/400, Windows, WordPerfect, Word, PowerPoint, Excel, Lotus 1-2-3, PowerPlay Sales Data, SAP, ICE Communications, Dynamics and ID Central
References
Available upon request
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Co-Owner
CRR Restoration and Repair
11.2013 - Current
Appliances Coordinator
MEGA GROUP
01.2008 - 01.2013
Office Manager
BILL'S BOOKKEEPING
01.2003 - 01.2008
Account Manager
RATIOPHARM
01.2001 - 01.2003
Waitress
JUST DESSERTS
01.1997 - 01.1999
Waitress
MR GREEKS
01.1996 - 01.1998
Certified Health and Safety Representative - undefined