RITA RENDON
Downey,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at NORM'S RESTAURANT. Proven ability to thrive in high-volume dining environments while maintaining guest engagement and attention to detail. Proficient in POS operation, ensuring accurate transactions and seamless service during peak hours.
Motivated SERVER with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
NORM'S RESTAURANT
Downey, CA
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
CASHIER/Take-Out Server
Chris And Pitts Restaurant
Downey, CA
03.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
Server
NATE AND ALL
Beverly Hills, CA
03.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
ROLL AND RYE DELI AND RESTAURANT
Culver City, CA
02.2011 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
SALESIANO
RIO DE JANEIRO11-1982
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- High volume dining
- Point of sale operation
- Table setting
- Foreign language proficiency
- Food safety
- POS operation
- Calm demeanor
- Positive and professional
- Reliability
- Cool under pressure
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
Languages
Spanish
Professional Working
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Server
NORM'S RESTAURANT
11.2023 - Current
CASHIER/Take-Out Server
Chris And Pitts Restaurant
03.2022 - 09.2023
Server
NATE AND ALL
03.2017 - 03.2020
Server
ROLL AND RYE DELI AND RESTAURANT
02.2011 - 01.2017
High School Diploma -
SALESIANO