Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rita Picardo

Bradford,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Registered Practical Nurse

Southlake Regional Health Centre
10.2023 - 12.2023
  • Facilitated smooth transitions between shifts through clear communication during handoff reports with colleagues regarding pertinent patient information.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Coordinated patient transfers to other facilities.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Conducted comprehensive initial assessments of newly admitted patients, collaborating with other healthcare providers to establish a plan of care tailored to individual needs.
  • Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.

Inpatient Unit Clerk

Southlake Regional Health Centre
05.2022 - 09.2023
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Completed daily charge reconciliation to keep billing current and accurate.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
  • Provided clerical support, addressing routine, and special requirements.

Patient Access Representative

Southlake Regional Health Centre
04.2017 - 06.2022
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Greeted and assisted patients with check-in procedures.

Unit Clerk

Southlake Regional Health Centre
07.2013 - 04.2017
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Expedited delivery of urgent messages to appropriate personnel, improving response time to emergent situations.
  • Adhered to HIPAA guidelines while handling sensitive patient information, protecting privacy rights, and maintaining confidentiality at all times.
  • Prepared and processed patient referrals and transfer requests.
  • Supported optimal patient care by ensuring timely retrieval of lab results and diagnostic reports for physicians.

Education

Registered Practical Nurse

Georgian College of Applied Arts And Technology
Barrie, ON
06.2021

No Degree - Medical Office Administrator

Everest College
Newmarket, ON
05.2013

Skills

  • Medication Distribution
  • Patient Management
  • Patient Charting
  • Patient Monitoring
  • Collecting vitals
  • HIPAA Compliance
  • Infection Control
  • Physical Assessment
  • Patient Assessment
  • Adaptable and Flexible
  • Medical office administration
  • Attention to Detail

Languages

English
Native or Bilingual

Timeline

Registered Practical Nurse

Southlake Regional Health Centre
10.2023 - 12.2023

Inpatient Unit Clerk

Southlake Regional Health Centre
05.2022 - 09.2023

Patient Access Representative

Southlake Regional Health Centre
04.2017 - 06.2022

Unit Clerk

Southlake Regional Health Centre
07.2013 - 04.2017

Registered Practical Nurse

Georgian College of Applied Arts And Technology

No Degree - Medical Office Administrator

Everest College

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Rita Picardo