Summary
Overview
Work History
Education
Skills
Timeline
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Rita Nwosu

Saskatoon,SK

Summary

Compassionate Special Education professional aiding instructors in the classroom, promoting individualized learning techniques, knowledgeable in lesson planning and individualized learning strategies. Looking to bring further success to a school district through behavior management and student engagement. Provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills.

Overview

10
10
years of professional experience

Work History

Special Education Assistant

Greater Saskatoon Catholic School
10.2021 - Current
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
  • Retained 100% of students and clients assigned to me.
  • Documented student behaviors, interventions, and outcomes to enable lead teachers to address pertinent issues.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Developed professional relationships with school staff to contribute to the strong learning community.
  • Maintained an inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Monitored student classroom and outdoor activities to promote student safety.
  • Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
  • Set up visual aids, equipment, and classroom displays to support the teacher's lesson delivery.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence

Customer Service and Sales Associate

Skintalk Herbal Beauty Limited
01.2014 - 05.2021
  • Handled calls promptly and with courteous professionalism.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Processed orders, service requests and applied information to customers.
  • Completed call documentation while speaking with customers.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
  • Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
  • Researched client requests to create best possible solutions for diverse needs.
  • Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
  • Generated sales leads through outbound calls and emails to build robust pipeline.
  • Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
  • Followed up with customers to offer additional support and check resolution satisfaction
  • Maintained 90% conversion rate on new contacts by using persuasive communication skills

Education

Diploma - Addiction And Community Support Worker

ABM College
Calgary, AB
10.2023

Bachelor of Science - Accounting

Ekiti State University
Ado-Ekiti, Nigeria
03.2013

National Diploma - Accounting

Universal College of Technology
Ile-Ife, Nigeria
05.2008

Skills

  • Language Skills Development
  • Individualized Assessments
  • Conflict Management
  • Life Skills Development
  • Social and Academic Development
  • Classroom Organization
  • Emotional Development
  • Verbal and Written Communication

Timeline

Special Education Assistant

Greater Saskatoon Catholic School
10.2021 - Current

Customer Service and Sales Associate

Skintalk Herbal Beauty Limited
01.2014 - 05.2021

Diploma - Addiction And Community Support Worker

ABM College

Bachelor of Science - Accounting

Ekiti State University

National Diploma - Accounting

Universal College of Technology

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Rita Nwosu