Rita Nwosu
Saskatoon,SK
Summary
Compassionate Special Education professional aiding instructors in the classroom, promoting individualized learning techniques, knowledgeable in lesson planning and individualized learning strategies. Looking to bring further success to a school district through behavior management and student engagement. Provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills.
Overview
10
10
years of professional experience
Work History
Special Education Assistant
Greater Saskatoon Catholic School
2021.10 - Current
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Gave one-on-one attention to students, while maintaining overall focus on the entire group.
- Retained 100% of students and clients assigned to me.
- Documented student behaviors, interventions, and outcomes to enable lead teachers to address pertinent issues.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Developed professional relationships with school staff to contribute to the strong learning community.
- Maintained an inclusive learning environment to enable students to gain maximum benefit from lessons.
- Monitored student classroom and outdoor activities to promote student safety.
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Set up visual aids, equipment, and classroom displays to support the teacher's lesson delivery.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence
Customer Service and Sales Associate
Skintalk Herbal Beauty Limited
2014.01 - 2021.05
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Processed orders, service requests and applied information to customers.
- Completed call documentation while speaking with customers.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Researched client requests to create best possible solutions for diverse needs.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Generated sales leads through outbound calls and emails to build robust pipeline.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
- Followed up with customers to offer additional support and check resolution satisfaction
- Maintained 90% conversion rate on new contacts by using persuasive communication skills
Education
Diploma - Addiction And Community Support Worker
ABM College
Calgary, AB10.2023
Bachelor of Science - Accounting
Ekiti State University
Ado-Ekiti, Nigeria03.2013
National Diploma - Accounting
Universal College of Technology
Ile-Ife, Nigeria05.2008
Skills
- Language Skills Development
- Individualized Assessments
- Conflict Management
- Life Skills Development
- Social and Academic Development
- Classroom Organization
- Emotional Development
- Verbal and Written Communication
Timeline
Special Education Assistant
Greater Saskatoon Catholic School
2021.10 - Current
Customer Service and Sales Associate
Skintalk Herbal Beauty Limited
2014.01 - 2021.05
Diploma - Addiction And Community Support Worker
ABM College
Bachelor of Science - Accounting
Ekiti State University
National Diploma - Accounting
Universal College of Technology
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