Rita Nabonwe
Saskatoon,Canada
Summary
A public health graduate seeking part time employment in a committed institution. Dedicated and results-driven Customer Representative with a proven track record of delivering exceptional service. Adept at addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Strong communication and problem-solving skills with a passion for delivering a positive customer experience. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bookshop Assistant
USASK
12.2023 - Current
- Implemented new procedures and technologies that improved efficiency and streamlined operations.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Managed 1000 student profiles for both undergraduate and graduate.
Program Manager
ACHAP
11.2022 - 12.2023
- Successful lead a team to achieve program deliverables within short timelines
- Managed 32 cross-functional teams for successful project completion within deadlines and budgets in Sub-Saharan Africa
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Health Officer
Fhi360 International
04.2017 - 10.2022
- Collaborated with local government agencies to address social determinants of health, improving overall community wellbeing.
- Managed 10 interns in ensuring quality nutrition services in government hospitals
Nutrition Officer
Jhpiego Corporation, Affiliate Of Johns Hopkins University
03.2015 - 03.2017
- Enhanced patient satisfaction by offering individualized meal planning and dietary counseling services.
- Promoted healthy lifestyles through the creation of engaging educational materials on nutrition, diet, and exercise.
- Worked with 30 program staff to improve administrative and programmatic duties
Education
Master of Science - Public Health
University of Saskatchewan
Saskatoon, SK08.2026
Bachelor of Science - Food And Nutrition
University of Nairobi
Kenya09.2014
Skills
- Administrative
- Adaptable
- Advanced computer skills
- Time Management
- Organizational
- Problem-solving
- Communication skills
- Customer service
- Product knowledge
Certification
- Canadian Safety Training Centre-WHMIS
- St's John Ambulance-Intermediate First Aid Course
- Emory University-Health in Complex Emergencies
- Amref University-Monitoring and evaluation
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership Experience
Successful lead a team to achieve program deliverables within short timelines
References
Mathew Omina, +1-780-221-3235
Languages
English
Full Professional
French
Elementary
Timeline
Bookshop Assistant
USASK
12.2023 - Current
Program Manager
ACHAP
11.2022 - 12.2023
Health Officer
Fhi360 International
04.2017 - 10.2022
Nutrition Officer
Jhpiego Corporation, Affiliate Of Johns Hopkins University
03.2015 - 03.2017
Master of Science - Public Health
University of Saskatchewan
Bachelor of Science - Food And Nutrition
University of Nairobi
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