Rita Miranda
Calgary,AB
Summary
Detail-oriented administrative professional skilled in office administration, project tracking, and customer support. Proven ability to manage records and ensure smooth operations, contributing to efficient workflow.
Overview
7
7
years of professional experience
Work History
Administrative & Operations Assistant
Great Events Group
Calgary, Alberta
05.2024 - 02.2026
- Delivered office administration, front desk support, and customer service in a fast-paced environment, handling phone calls, emails, professional correspondence, and visitor reception with attention to detail, initiative, and minimal supervision
- Managed physical and digital records, filing systems, and confidential information; ensured updated documents and revisions were distributed to head chef, event supervisors, and management, demonstrating organization, proactive problem-solving, and team coordination
- Supported event operations under tight deadlines: tracked projects and timelines, prepared promotional materials, and ensured smooth operations with goal-oriented and results-focused approach
- Maintained office supplies inventory, performed stock control and ordering, demonstrating multitasking and time management
- Assisted with POS setup (Square), cash handling, cash float preparation/verification, and expense payments for event supervisors, showing accuracy, proactiveness, and accountability
Customer Service & Sales Assistant
Facepicture
Porto, Portugal
01.2019 - 03.2024
- Delivered customer service and sales support in photography store, assisting clients with photo printing, custom framing, and product selection to enhance customer experience
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty
- Managed quotes, processed orders and payments, and documented customer communications to streamline transaction flow
- Coordinated with team members to maintain positive store environment while efficiently managing multiple tasks
Education
Digital Communications and Multimedia
ESJAC
Portugal07-2016
Skills
- Office administration
- Project tracking
- Data entry
- Inventory control
- Customer support
- Attention to detail
- Problem solving
- Communication skills
Timeline
Administrative & Operations Assistant
Great Events Group
05.2024 - 02.2026
Customer Service & Sales Assistant
Facepicture
01.2019 - 03.2024
Digital Communications and Multimedia
ESJAC